Staff
Management
Joe Ortiz
Sales Manager
Jorge D Dominguez
Digital Sales Manager
John Gogliettino IV
General Manager
Rick Parbhunath
Service Advisor
Jan 28, 2023
Entire service process went very smoothly.
Entire service process went very smoothly. Speaking with Rick… work was explained prior to servicing, car was finished when promised, and is working perfectly. Free car wash is a great bonus was well. Very friendly atmosphere as well. Top notch.
Jan 28, 2023
Very thorough and friendly.
Very thorough and friendly. Had my car ready in a timely manner. Even helped out with a warranty matter.
Jan 27, 2023
Manager on duty was extremely combative.
Manager on duty was extremely combative. They did not complete the service needed bc although I mentioned that I needed a part repaired and asked that they order it so it would be in stock when I came they did not. I was told that they don't do that by said manager. Which should have been mentioned to me when I called and requested it. I wasted 3 hours of my day for them to tell me I had to bring it back another day. Which although was a nuisance was not my main issue. The main issue was the way the manager got combative when I mentioned that they should have told me that their policy was not to order parts until they diagnosed the issue themselves. Even after I said I didn't want to argue, the gentleman continued to talk down to me. I will never return. On a side note Crowley Kia service was phenomenal!
Jan 25, 2023
Executive Kia has bee outstanding from start to finish.
Executive Kia has bee outstanding from start to finish. Jorge in sales was fantastic with the purchase of my Telluride. Rick and the entire service department have been outstanding meeting all of my service needs. Everyone is friendly and helpful and it is always a great experience.
Jan 25, 2023
This dealership is very customer oriented and does a good
This dealership is very customer oriented and does a good job with keeping the customer advised of all service being done on the car during the appointment.
Ying "Chin" Chang
Product Specialist
Jan 18, 2023
I only buy Kia’s, the dealership it’s self is not bad but
I only buy Kia’s, the dealership it’s self is not bad but every person in there tries to rush to buy a car. I felt like I was rushed every second of the way. Before I even knew my interest rate on the car I was being told to connect my phone to the car. I wouldn't buy a car here again or send anyone else there. I rather stick to Branford or old saybrook Kia.
Jan 11, 2023
Not having purchased a car in many years the team at Kia
Not having purchased a car in many years the team at Kia made the experience an enjoyable rewarding experience. We went in that day not intending to purchase then and decided because of their easy , informative , professional approach convinced us to sign before we left that day .
Jan 09, 2023
Very pleased with the sales staff and service advisors.
Very pleased with the sales staff and service advisors. Always come back to Executive Kia to see Joe Ortiz and Chin Chang
Jan 06, 2023
I always love coming to executive Kia.
I always love coming to executive Kia. Everyone is very kind and they really work with you the best that they can. It feels like a family reunion every time.
Jan 04, 2023
Chin is the best very knowledgeable and helpful we have
Chin is the best very knowledgeable and helpful we have bought several cars from him
Carlos Trindade
Finance Manager
Jan 24, 2023
Very professional and knowledgeable!
Very professional and knowledgeable! Great to work with! The experience was pretty quick and easy!
Jan 23, 2023
Very helpful, patient and understanding staff.
Very helpful, patient and understanding staff. I really felt like they had my best interest at heart
Jan 20, 2023
Knowledgeable friendly staff focused on helping customer
Knowledgeable friendly staff focused on helping customer get what they need in a timely fashion.
Jan 20, 2023
Working with Serena was great.
Working with Serena was great. We had a quick sale and delivery. The sales and financing went very quickly and smoothly. Your finance manager is awesome.
Jan 19, 2023
Great dealership customer service was excellent.
Great dealership customer service was excellent. Third car from here . Sales team very professional and personable.
Ouafaa Kouhaila
Product Specialist
Jan 25, 2023
Very nice sales and service Dept.
Very nice sales and service Dept. My car was ready for pick up at time given to me.
Jan 16, 2023
Courteous, friendly, everything they said was true.
Courteous, friendly, everything they said was true. There was no one in agenda to service. The offer is what they provide. Very good good
Jan 05, 2023
Amazing dealership with the best customer service.
Amazing dealership with the best customer service. They are always willing to help and quick to reply.
Jan 05, 2023
Wafa was absolutely fantastic.
Wafa was absolutely fantastic. Great communication and responsive to my questions & concerns. Enjoyed working with her and would definitely seek her out again for our next vehicle.
Jan 04, 2023
Wafa Kouhaila was our product specialist, and she was
Wafa Kouhaila was our product specialist, and she was extremely helpful throughout the process. We reached out about a vehicle right before the holidays and Wafa was very attentive and kept us updated on the status until we were ready to purchase a few days later. Wafa is very kind, professional, and knowledgeable – we would highly recommend working with Wafa and Executive Kia for a stress-free car-buying experience. We love our new 2023 Kia Sportage Hybrid from Executive Kia! 10/10
Joe Ortiz
Sales Manager
Jan 23, 2023
Very helpful, patient and understanding staff.
Very helpful, patient and understanding staff. I really felt like they had my best interest at heart
Jan 20, 2023
Knowledgeable friendly staff focused on helping customer
Knowledgeable friendly staff focused on helping customer get what they need in a timely fashion.
Jan 19, 2023
Great dealership customer service was excellent.
Great dealership customer service was excellent. Third car from here . Sales team very professional and personable.
Jan 09, 2023
Very pleased with the sales staff and service advisors.
Very pleased with the sales staff and service advisors. Always come back to Executive Kia to see Joe Ortiz and Chin Chang
Jan 05, 2023
Amazing dealership with the best customer service.
Amazing dealership with the best customer service. They are always willing to help and quick to reply.
Carl Maratta
Service Manager
Jan 28, 2023
Entire service process went very smoothly.
Entire service process went very smoothly. Speaking with Rick… work was explained prior to servicing, car was finished when promised, and is working perfectly. Free car wash is a great bonus was well. Very friendly atmosphere as well. Top notch.
Jan 25, 2023
This dealership is very customer oriented and does a good
This dealership is very customer oriented and does a good job with keeping the customer advised of all service being done on the car during the appointment.
Jan 18, 2023
Hands down the best dealership I've ever dealt with.
Hands down the best dealership I've ever dealt with. They are always very professional and courteous and get the job done right the first time
Jan 18, 2023
Called Rick who arranged the appointment, checked me in
Called Rick who arranged the appointment, checked me in and got the job done ahead of schedule. Service was fantastic. Rick was also very friendly on the phone and accommodating with appointment options.
Jan 16, 2023
I love the service that executive kia provides.
I love the service that executive kia provides.the service is awesome and everyone is very professional
Katie Rice
Service Advisor
Jan 28, 2023
Entire service process went very smoothly.
Entire service process went very smoothly. Speaking with Rick… work was explained prior to servicing, car was finished when promised, and is working perfectly. Free car wash is a great bonus was well. Very friendly atmosphere as well. Top notch.
Jan 25, 2023
This dealership is very customer oriented and does a good
This dealership is very customer oriented and does a good job with keeping the customer advised of all service being done on the car during the appointment.
Jan 24, 2023
Reasonable prices, quick and thorough services and
Reasonable prices, quick and thorough services and extremely kind staff. Would definitely recommend to others.
Jan 21, 2023
Quick response, good communication and quality work.
Quick response, good communication and quality work. Repair was done within 24 hours after drop off. Thank you!
Jan 19, 2023
This shop provides quick, reliable service with good
This shop provides quick, reliable service with good communication. Work is done well with quality parts.
Jorge D Dominguez
Digital Sales Manager
Jan 25, 2023
Very nice sales and service Dept.
Very nice sales and service Dept. My car was ready for pick up at time given to me.
Dec 25, 2022
Wafa kouhalla was very pleasant and she was very through
Wafa kouhalla was very pleasant and she was very through she explained things about executive kia s policies and also when we took the car for a test drive she was very through about explaining all the options the best part was I did not feel pressured at all she really was the turning point in my decision to buy my kia sol
Dec 25, 2022
The best customer service and very helpful customer
The best customer service and very helpful customer service always trying to help customers and put customer needs first
Dec 23, 2022
I love the service department!
I love the service department!!! They are ALWAYS honest reliable and trustworthy. They are always cheerful too. I’ve always had a Ford, this is my first Kia and going forward Kia only!! Thank you so much!!! Great sales department too just top notch.
Dec 14, 2022
Excellent service, knowledgeable and easy to work with.
Excellent service, knowledgeable and easy to work with. They were willing to squeeze me in. I recommend highly
John Gogliettino IV
General Manager
Jan 05, 2023
Amazing dealership with the best customer service.
Amazing dealership with the best customer service. They are always willing to help and quick to reply.
Dec 25, 2022
The best customer service and very helpful customer
The best customer service and very helpful customer service always trying to help customers and put customer needs first
Dec 23, 2022
I love the service department!
I love the service department!!! They are ALWAYS honest reliable and trustworthy. They are always cheerful too. I’ve always had a Ford, this is my first Kia and going forward Kia only!! Thank you so much!!! Great sales department too just top notch.
Dec 14, 2022
Excellent service, knowledgeable and easy to work with.
Excellent service, knowledgeable and easy to work with. They were willing to squeeze me in. I recommend highly
Dec 07, 2022
Really great service.
Really great service. Everyone was very welcoming towards me and they were able to diagnose my vehicle
Sarina Pompei
Product Specialist
Jan 24, 2023
Very professional and knowledgeable!
Very professional and knowledgeable! Great to work with! The experience was pretty quick and easy!
Jan 20, 2023
Working with Serena was great.
Working with Serena was great. We had a quick sale and delivery. The sales and financing went very quickly and smoothly. Your finance manager is awesome.
Jan 19, 2023
Great dealership customer service was excellent.
Great dealership customer service was excellent. Third car from here . Sales team very professional and personable.
Jan 18, 2023
I only buy Kia’s, the dealership it’s self is not bad but
I only buy Kia’s, the dealership it’s self is not bad but every person in there tries to rush to buy a car. I felt like I was rushed every second of the way. Before I even knew my interest rate on the car I was being told to connect my phone to the car. I wouldn't buy a car here again or send anyone else there. I rather stick to Branford or old saybrook Kia.
Jan 16, 2023
The service & sales department are great.
The service & sales department are great. I have nothing but praise for them. My concern is the rear trunk mat that I ordered specifically for my new car. It wasn’t made out of rubber similar to the WeatherTech material, but cloth similar to what was originally there. Why? Waste of money! Please make a better product or let the buyer know what they’re paying for. Awful!!
Eli Martinez
Product Specialist
Jan 24, 2023
Very professional and knowledgeable!
Very professional and knowledgeable! Great to work with! The experience was pretty quick and easy!
Jan 16, 2023
The service & sales department are great.
The service & sales department are great. I have nothing but praise for them. My concern is the rear trunk mat that I ordered specifically for my new car. It wasn’t made out of rubber similar to the WeatherTech material, but cloth similar to what was originally there. Why? Waste of money! Please make a better product or let the buyer know what they’re paying for. Awful!!
Jan 08, 2023
A very helpful and detail oriented staff that assisted
A very helpful and detail oriented staff that assisted and simplified the car buying experience for a first time car owner.
Jan 04, 2023
Executive Kia had very good service and great pricing.
Executive Kia had very good service and great pricing. They were honest and transparent the whole way which I appreciated as many other dealers were not. They got my car ready on time and was exactly what I expected.
Jan 02, 2023
Sales review - friendly salespersons made car buying
Sales review - friendly salespersons made car buying easy. I felt like they listened and I got the model I wanted. Fair pricing.
Harrison Stone
Service Advisor
Jan 28, 2023
Entire service process went very smoothly.
Entire service process went very smoothly. Speaking with Rick… work was explained prior to servicing, car was finished when promised, and is working perfectly. Free car wash is a great bonus was well. Very friendly atmosphere as well. Top notch.
Jan 25, 2023
This dealership is very customer oriented and does a good
This dealership is very customer oriented and does a good job with keeping the customer advised of all service being done on the car during the appointment.
Jan 25, 2023
I have waited for Kia to okay my repair!
I have waited for Kia to okay my repair! The people at the service center have been helpful and have kept me up to date.
Jan 18, 2023
Excellent communication.
Excellent communication. Great service, very professional. High recommended. I had Harrison from service department, he was very friendly, professional and helpful.
Jan 18, 2023
Called Rick who arranged the appointment, checked me in
Called Rick who arranged the appointment, checked me in and got the job done ahead of schedule. Service was fantastic. Rick was also very friendly on the phone and accommodating with appointment options.
Zabdiel Guerrero
Product Specialist
Jan 20, 2023
Knowledgeable friendly staff focused on helping customer
Knowledgeable friendly staff focused on helping customer get what they need in a timely fashion.
Jan 06, 2023
The dealership provided a purchase agreement by 15 August
The dealership provided a purchase agreement by 15 August 22 in time to meet the existing ev credit deadline, and followed up once the vin was identified for delivery. The sales consultant was responsive to all my questions.
Dec 30, 2022
The dealership did not add the lein holder to my
The dealership did not add the lein holder to my registration and canceled my registration while I was over several hundred miles away in Las Vegas.if I had gotten pulled over I would of had to have my car impounded.l and would be ticketed. When I returned to the dealership for the second time I brought my old cars registration to transfer the plates to my old vanity plates but the dealership took it upon themselves to issue a new plate the same day I arrived to do a transfer eventhough I had email correspondents stating they would transfer my old plates to my new car. I am a registered nurse working 14 hour night shifts I don't have time to dilly dally and go to the dmv to do what the dealership should have. Why did I pay a registration and paperwork fee if I was inconvianced have g to return to the dealership on my day off "40 minutes away" and have to fix the registration myself at the dmv thus wasting another precious day off. I will not refer executive to any of my nursing friends. The only good thing was the sales rep she was great. Everything else that followed..... was a disaster. If I knew what I know now when I was looking for a car I would have went to milford kia and save me time and energy.
Dec 23, 2022
I was quite nervous, but everyone made me feel
I was quite nervous, but everyone made me feel comfortable & confident throughout the ordeal of buying a car… I didn’t feel persuaded or pushed… I feel confident that Executive Kia has an amazing crew, I would definitely go back to Executive Kia again & and convince friends & family to go to Executive Kia..
Dec 16, 2022
Everyone is very polite and knowledgeable.
Everyone is very polite and knowledgeable. Doing business there has been a good experience all around.
David Barschow
Parts Consultant
Jan 11, 2023
Not having purchased a car in many years the team at Kia
Not having purchased a car in many years the team at Kia made the experience an enjoyable rewarding experience. We went in that day not intending to purchase then and decided because of their easy , informative , professional approach convinced us to sign before we left that day .
Jan 05, 2023
Amazing dealership with the best customer service.
Amazing dealership with the best customer service. They are always willing to help and quick to reply.
Dec 25, 2022
The best customer service and very helpful customer
The best customer service and very helpful customer service always trying to help customers and put customer needs first
Dec 23, 2022
I love the service department!
I love the service department!!! They are ALWAYS honest reliable and trustworthy. They are always cheerful too. I’ve always had a Ford, this is my first Kia and going forward Kia only!! Thank you so much!!! Great sales department too just top notch.
Dec 14, 2022
Excellent service, knowledgeable and easy to work with.
Excellent service, knowledgeable and easy to work with. They were willing to squeeze me in. I recommend highly
Jesse Mies
Parts Manager
Jan 05, 2023
Amazing dealership with the best customer service.
Amazing dealership with the best customer service. They are always willing to help and quick to reply.
Dec 25, 2022
The best customer service and very helpful customer
The best customer service and very helpful customer service always trying to help customers and put customer needs first
Dec 23, 2022
I love the service department!
I love the service department!!! They are ALWAYS honest reliable and trustworthy. They are always cheerful too. I’ve always had a Ford, this is my first Kia and going forward Kia only!! Thank you so much!!! Great sales department too just top notch.
Dec 14, 2022
Excellent service, knowledgeable and easy to work with.
Excellent service, knowledgeable and easy to work with. They were willing to squeeze me in. I recommend highly
David Alderman
Product Specialist
Jan 23, 2023
Very helpful, patient and understanding staff.
Very helpful, patient and understanding staff. I really felt like they had my best interest at heart
Jan 11, 2023
Not having purchased a car in many years the team at Kia
Not having purchased a car in many years the team at Kia made the experience an enjoyable rewarding experience. We went in that day not intending to purchase then and decided because of their easy , informative , professional approach convinced us to sign before we left that day .
Dec 30, 2022
I purchased a used Kia Soul and leased a brand new Kia
I purchased a used Kia Soul and leased a brand new Kia Forte. Thank you so much David and Joe for your fantastic service! No one likes spending money but you both made the process very pleasant. David you are awesome! My sister and I thank you for sharing all of the stories and keeping us comfortable and laughing the whole time! Thank you Sarina for assisting as well. You were so sweet to David. I called ahead and received fantastic advice from Chin. You are the reason I came back to Executive Kia to buy 2 more cars! Thank you Chin! Also, a big thank you to Carlos, the finance guy! He made the process so easy and had me all set and approved for TWO cars in 1 day! He just may be a magician…LOL! You are such a wonderful group of people. I love how you all support each other and work together as a team. I love how warm, welcoming and honest you are. I appreciate that you did not try to sell me on a car I did not want. If you want to have a good time spending money, and get a car that you actually want or need, this is definitely the place to purchase your car. David, I will remember your attention and kindness the next time I need a vehicle. I wish to see you all again. Don’t forget! Let’s make Keebies happen! #Keebies4Life LOL!
Finance
Carlos Trindade
Finance Manager
Rick Parbhunath
Service Advisor
Jan 28, 2023
Entire service process went very smoothly.
Entire service process went very smoothly. Speaking with Rick… work was explained prior to servicing, car was finished when promised, and is working perfectly. Free car wash is a great bonus was well. Very friendly atmosphere as well. Top notch.
Jan 28, 2023
Very thorough and friendly.
Very thorough and friendly. Had my car ready in a timely manner. Even helped out with a warranty matter.
Jan 27, 2023
Manager on duty was extremely combative.
Manager on duty was extremely combative. They did not complete the service needed bc although I mentioned that I needed a part repaired and asked that they order it so it would be in stock when I came they did not. I was told that they don't do that by said manager. Which should have been mentioned to me when I called and requested it. I wasted 3 hours of my day for them to tell me I had to bring it back another day. Which although was a nuisance was not my main issue. The main issue was the way the manager got combative when I mentioned that they should have told me that their policy was not to order parts until they diagnosed the issue themselves. Even after I said I didn't want to argue, the gentleman continued to talk down to me. I will never return. On a side note Crowley Kia service was phenomenal!
Jan 25, 2023
Executive Kia has bee outstanding from start to finish.
Executive Kia has bee outstanding from start to finish. Jorge in sales was fantastic with the purchase of my Telluride. Rick and the entire service department have been outstanding meeting all of my service needs. Everyone is friendly and helpful and it is always a great experience.
Jan 25, 2023
This dealership is very customer oriented and does a good
This dealership is very customer oriented and does a good job with keeping the customer advised of all service being done on the car during the appointment.
Ying "Chin" Chang
Product Specialist
Jan 18, 2023
I only buy Kia’s, the dealership it’s self is not bad but
I only buy Kia’s, the dealership it’s self is not bad but every person in there tries to rush to buy a car. I felt like I was rushed every second of the way. Before I even knew my interest rate on the car I was being told to connect my phone to the car. I wouldn't buy a car here again or send anyone else there. I rather stick to Branford or old saybrook Kia.
Jan 11, 2023
Not having purchased a car in many years the team at Kia
Not having purchased a car in many years the team at Kia made the experience an enjoyable rewarding experience. We went in that day not intending to purchase then and decided because of their easy , informative , professional approach convinced us to sign before we left that day .
Jan 09, 2023
Very pleased with the sales staff and service advisors.
Very pleased with the sales staff and service advisors. Always come back to Executive Kia to see Joe Ortiz and Chin Chang
Jan 06, 2023
I always love coming to executive Kia.
I always love coming to executive Kia. Everyone is very kind and they really work with you the best that they can. It feels like a family reunion every time.
Jan 04, 2023
Chin is the best very knowledgeable and helpful we have
Chin is the best very knowledgeable and helpful we have bought several cars from him
Carlos Trindade
Finance Manager
Jan 24, 2023
Very professional and knowledgeable!
Very professional and knowledgeable! Great to work with! The experience was pretty quick and easy!
Jan 23, 2023
Very helpful, patient and understanding staff.
Very helpful, patient and understanding staff. I really felt like they had my best interest at heart
Jan 20, 2023
Knowledgeable friendly staff focused on helping customer
Knowledgeable friendly staff focused on helping customer get what they need in a timely fashion.
Jan 20, 2023
Working with Serena was great.
Working with Serena was great. We had a quick sale and delivery. The sales and financing went very quickly and smoothly. Your finance manager is awesome.
Jan 19, 2023
Great dealership customer service was excellent.
Great dealership customer service was excellent. Third car from here . Sales team very professional and personable.
Ouafaa Kouhaila
Product Specialist
Jan 25, 2023
Very nice sales and service Dept.
Very nice sales and service Dept. My car was ready for pick up at time given to me.
Jan 16, 2023
Courteous, friendly, everything they said was true.
Courteous, friendly, everything they said was true. There was no one in agenda to service. The offer is what they provide. Very good good
Jan 05, 2023
Amazing dealership with the best customer service.
Amazing dealership with the best customer service. They are always willing to help and quick to reply.
Jan 05, 2023
Wafa was absolutely fantastic.
Wafa was absolutely fantastic. Great communication and responsive to my questions & concerns. Enjoyed working with her and would definitely seek her out again for our next vehicle.
Jan 04, 2023
Wafa Kouhaila was our product specialist, and she was
Wafa Kouhaila was our product specialist, and she was extremely helpful throughout the process. We reached out about a vehicle right before the holidays and Wafa was very attentive and kept us updated on the status until we were ready to purchase a few days later. Wafa is very kind, professional, and knowledgeable – we would highly recommend working with Wafa and Executive Kia for a stress-free car-buying experience. We love our new 2023 Kia Sportage Hybrid from Executive Kia! 10/10
Joe Ortiz
Sales Manager
Jan 23, 2023
Very helpful, patient and understanding staff.
Very helpful, patient and understanding staff. I really felt like they had my best interest at heart
Jan 20, 2023
Knowledgeable friendly staff focused on helping customer
Knowledgeable friendly staff focused on helping customer get what they need in a timely fashion.
Jan 19, 2023
Great dealership customer service was excellent.
Great dealership customer service was excellent. Third car from here . Sales team very professional and personable.
Jan 09, 2023
Very pleased with the sales staff and service advisors.
Very pleased with the sales staff and service advisors. Always come back to Executive Kia to see Joe Ortiz and Chin Chang
Jan 05, 2023
Amazing dealership with the best customer service.
Amazing dealership with the best customer service. They are always willing to help and quick to reply.
Carl Maratta
Service Manager
Jan 28, 2023
Entire service process went very smoothly.
Entire service process went very smoothly. Speaking with Rick… work was explained prior to servicing, car was finished when promised, and is working perfectly. Free car wash is a great bonus was well. Very friendly atmosphere as well. Top notch.
Jan 25, 2023
This dealership is very customer oriented and does a good
This dealership is very customer oriented and does a good job with keeping the customer advised of all service being done on the car during the appointment.
Jan 18, 2023
Hands down the best dealership I've ever dealt with.
Hands down the best dealership I've ever dealt with. They are always very professional and courteous and get the job done right the first time
Jan 18, 2023
Called Rick who arranged the appointment, checked me in
Called Rick who arranged the appointment, checked me in and got the job done ahead of schedule. Service was fantastic. Rick was also very friendly on the phone and accommodating with appointment options.
Jan 16, 2023
I love the service that executive kia provides.
I love the service that executive kia provides.the service is awesome and everyone is very professional
Katie Rice
Service Advisor
Jan 28, 2023
Entire service process went very smoothly.
Entire service process went very smoothly. Speaking with Rick… work was explained prior to servicing, car was finished when promised, and is working perfectly. Free car wash is a great bonus was well. Very friendly atmosphere as well. Top notch.
Jan 25, 2023
This dealership is very customer oriented and does a good
This dealership is very customer oriented and does a good job with keeping the customer advised of all service being done on the car during the appointment.
Jan 24, 2023
Reasonable prices, quick and thorough services and
Reasonable prices, quick and thorough services and extremely kind staff. Would definitely recommend to others.
Jan 21, 2023
Quick response, good communication and quality work.
Quick response, good communication and quality work. Repair was done within 24 hours after drop off. Thank you!
Jan 19, 2023
This shop provides quick, reliable service with good
This shop provides quick, reliable service with good communication. Work is done well with quality parts.
Jorge D Dominguez
Digital Sales Manager
Jan 25, 2023
Very nice sales and service Dept.
Very nice sales and service Dept. My car was ready for pick up at time given to me.
Dec 25, 2022
Wafa kouhalla was very pleasant and she was very through
Wafa kouhalla was very pleasant and she was very through she explained things about executive kia s policies and also when we took the car for a test drive she was very through about explaining all the options the best part was I did not feel pressured at all she really was the turning point in my decision to buy my kia sol
Dec 25, 2022
The best customer service and very helpful customer
The best customer service and very helpful customer service always trying to help customers and put customer needs first
Dec 23, 2022
I love the service department!
I love the service department!!! They are ALWAYS honest reliable and trustworthy. They are always cheerful too. I’ve always had a Ford, this is my first Kia and going forward Kia only!! Thank you so much!!! Great sales department too just top notch.
Dec 14, 2022
Excellent service, knowledgeable and easy to work with.
Excellent service, knowledgeable and easy to work with. They were willing to squeeze me in. I recommend highly
John Gogliettino IV
General Manager
Jan 05, 2023
Amazing dealership with the best customer service.
Amazing dealership with the best customer service. They are always willing to help and quick to reply.
Dec 25, 2022
The best customer service and very helpful customer
The best customer service and very helpful customer service always trying to help customers and put customer needs first
Dec 23, 2022
I love the service department!
I love the service department!!! They are ALWAYS honest reliable and trustworthy. They are always cheerful too. I’ve always had a Ford, this is my first Kia and going forward Kia only!! Thank you so much!!! Great sales department too just top notch.
Dec 14, 2022
Excellent service, knowledgeable and easy to work with.
Excellent service, knowledgeable and easy to work with. They were willing to squeeze me in. I recommend highly
Dec 07, 2022
Really great service.
Really great service. Everyone was very welcoming towards me and they were able to diagnose my vehicle
Sarina Pompei
Product Specialist
Jan 24, 2023
Very professional and knowledgeable!
Very professional and knowledgeable! Great to work with! The experience was pretty quick and easy!
Jan 20, 2023
Working with Serena was great.
Working with Serena was great. We had a quick sale and delivery. The sales and financing went very quickly and smoothly. Your finance manager is awesome.
Jan 19, 2023
Great dealership customer service was excellent.
Great dealership customer service was excellent. Third car from here . Sales team very professional and personable.
Jan 18, 2023
I only buy Kia’s, the dealership it’s self is not bad but
I only buy Kia’s, the dealership it’s self is not bad but every person in there tries to rush to buy a car. I felt like I was rushed every second of the way. Before I even knew my interest rate on the car I was being told to connect my phone to the car. I wouldn't buy a car here again or send anyone else there. I rather stick to Branford or old saybrook Kia.
Jan 16, 2023
The service & sales department are great.
The service & sales department are great. I have nothing but praise for them. My concern is the rear trunk mat that I ordered specifically for my new car. It wasn’t made out of rubber similar to the WeatherTech material, but cloth similar to what was originally there. Why? Waste of money! Please make a better product or let the buyer know what they’re paying for. Awful!!
Eli Martinez
Product Specialist
Jan 24, 2023
Very professional and knowledgeable!
Very professional and knowledgeable! Great to work with! The experience was pretty quick and easy!
Jan 16, 2023
The service & sales department are great.
The service & sales department are great. I have nothing but praise for them. My concern is the rear trunk mat that I ordered specifically for my new car. It wasn’t made out of rubber similar to the WeatherTech material, but cloth similar to what was originally there. Why? Waste of money! Please make a better product or let the buyer know what they’re paying for. Awful!!
Jan 08, 2023
A very helpful and detail oriented staff that assisted
A very helpful and detail oriented staff that assisted and simplified the car buying experience for a first time car owner.
Jan 04, 2023
Executive Kia had very good service and great pricing.
Executive Kia had very good service and great pricing. They were honest and transparent the whole way which I appreciated as many other dealers were not. They got my car ready on time and was exactly what I expected.
Jan 02, 2023
Sales review - friendly salespersons made car buying
Sales review - friendly salespersons made car buying easy. I felt like they listened and I got the model I wanted. Fair pricing.
Harrison Stone
Service Advisor
Jan 28, 2023
Entire service process went very smoothly.
Entire service process went very smoothly. Speaking with Rick… work was explained prior to servicing, car was finished when promised, and is working perfectly. Free car wash is a great bonus was well. Very friendly atmosphere as well. Top notch.
Jan 25, 2023
This dealership is very customer oriented and does a good
This dealership is very customer oriented and does a good job with keeping the customer advised of all service being done on the car during the appointment.
Jan 25, 2023
I have waited for Kia to okay my repair!
I have waited for Kia to okay my repair! The people at the service center have been helpful and have kept me up to date.
Jan 18, 2023
Excellent communication.
Excellent communication. Great service, very professional. High recommended. I had Harrison from service department, he was very friendly, professional and helpful.
Jan 18, 2023
Called Rick who arranged the appointment, checked me in
Called Rick who arranged the appointment, checked me in and got the job done ahead of schedule. Service was fantastic. Rick was also very friendly on the phone and accommodating with appointment options.
Zabdiel Guerrero
Product Specialist
Jan 20, 2023
Knowledgeable friendly staff focused on helping customer
Knowledgeable friendly staff focused on helping customer get what they need in a timely fashion.
Jan 06, 2023
The dealership provided a purchase agreement by 15 August
The dealership provided a purchase agreement by 15 August 22 in time to meet the existing ev credit deadline, and followed up once the vin was identified for delivery. The sales consultant was responsive to all my questions.
Dec 30, 2022
The dealership did not add the lein holder to my
The dealership did not add the lein holder to my registration and canceled my registration while I was over several hundred miles away in Las Vegas.if I had gotten pulled over I would of had to have my car impounded.l and would be ticketed. When I returned to the dealership for the second time I brought my old cars registration to transfer the plates to my old vanity plates but the dealership took it upon themselves to issue a new plate the same day I arrived to do a transfer eventhough I had email correspondents stating they would transfer my old plates to my new car. I am a registered nurse working 14 hour night shifts I don't have time to dilly dally and go to the dmv to do what the dealership should have. Why did I pay a registration and paperwork fee if I was inconvianced have g to return to the dealership on my day off "40 minutes away" and have to fix the registration myself at the dmv thus wasting another precious day off. I will not refer executive to any of my nursing friends. The only good thing was the sales rep she was great. Everything else that followed..... was a disaster. If I knew what I know now when I was looking for a car I would have went to milford kia and save me time and energy.
Dec 23, 2022
I was quite nervous, but everyone made me feel
I was quite nervous, but everyone made me feel comfortable & confident throughout the ordeal of buying a car… I didn’t feel persuaded or pushed… I feel confident that Executive Kia has an amazing crew, I would definitely go back to Executive Kia again & and convince friends & family to go to Executive Kia..
Dec 16, 2022
Everyone is very polite and knowledgeable.
Everyone is very polite and knowledgeable. Doing business there has been a good experience all around.
David Barschow
Parts Consultant
Jan 11, 2023
Not having purchased a car in many years the team at Kia
Not having purchased a car in many years the team at Kia made the experience an enjoyable rewarding experience. We went in that day not intending to purchase then and decided because of their easy , informative , professional approach convinced us to sign before we left that day .
Jan 05, 2023
Amazing dealership with the best customer service.
Amazing dealership with the best customer service. They are always willing to help and quick to reply.
Dec 25, 2022
The best customer service and very helpful customer
The best customer service and very helpful customer service always trying to help customers and put customer needs first
Dec 23, 2022
I love the service department!
I love the service department!!! They are ALWAYS honest reliable and trustworthy. They are always cheerful too. I’ve always had a Ford, this is my first Kia and going forward Kia only!! Thank you so much!!! Great sales department too just top notch.
Dec 14, 2022
Excellent service, knowledgeable and easy to work with.
Excellent service, knowledgeable and easy to work with. They were willing to squeeze me in. I recommend highly
Jesse Mies
Parts Manager
Jan 05, 2023
Amazing dealership with the best customer service.
Amazing dealership with the best customer service. They are always willing to help and quick to reply.
Dec 25, 2022
The best customer service and very helpful customer
The best customer service and very helpful customer service always trying to help customers and put customer needs first
Dec 23, 2022
I love the service department!
I love the service department!!! They are ALWAYS honest reliable and trustworthy. They are always cheerful too. I’ve always had a Ford, this is my first Kia and going forward Kia only!! Thank you so much!!! Great sales department too just top notch.
Dec 14, 2022
Excellent service, knowledgeable and easy to work with.
Excellent service, knowledgeable and easy to work with. They were willing to squeeze me in. I recommend highly
David Alderman
Product Specialist
Jan 23, 2023
Very helpful, patient and understanding staff.
Very helpful, patient and understanding staff. I really felt like they had my best interest at heart
Jan 11, 2023
Not having purchased a car in many years the team at Kia
Not having purchased a car in many years the team at Kia made the experience an enjoyable rewarding experience. We went in that day not intending to purchase then and decided because of their easy , informative , professional approach convinced us to sign before we left that day .
Dec 30, 2022
I purchased a used Kia Soul and leased a brand new Kia
I purchased a used Kia Soul and leased a brand new Kia Forte. Thank you so much David and Joe for your fantastic service! No one likes spending money but you both made the process very pleasant. David you are awesome! My sister and I thank you for sharing all of the stories and keeping us comfortable and laughing the whole time! Thank you Sarina for assisting as well. You were so sweet to David. I called ahead and received fantastic advice from Chin. You are the reason I came back to Executive Kia to buy 2 more cars! Thank you Chin! Also, a big thank you to Carlos, the finance guy! He made the process so easy and had me all set and approved for TWO cars in 1 day! He just may be a magician…LOL! You are such a wonderful group of people. I love how you all support each other and work together as a team. I love how warm, welcoming and honest you are. I appreciate that you did not try to sell me on a car I did not want. If you want to have a good time spending money, and get a car that you actually want or need, this is definitely the place to purchase your car. David, I will remember your attention and kindness the next time I need a vehicle. I wish to see you all again. Don’t forget! Let’s make Keebies happen! #Keebies4Life LOL!
Sales
Ying "Chin" Chang
Product Specialist
Ouafaa Kouhaila
Product Specialist
Sarina Pompei
Product Specialist
Eli Martinez
Product Specialist
Zabdiel Guerrero
Product Specialist
David Alderman
Product Specialist
Rick Parbhunath
Service Advisor
Jan 28, 2023
Entire service process went very smoothly.
Entire service process went very smoothly. Speaking with Rick… work was explained prior to servicing, car was finished when promised, and is working perfectly. Free car wash is a great bonus was well. Very friendly atmosphere as well. Top notch.
Jan 28, 2023
Very thorough and friendly.
Very thorough and friendly. Had my car ready in a timely manner. Even helped out with a warranty matter.
Jan 27, 2023
Manager on duty was extremely combative.
Manager on duty was extremely combative. They did not complete the service needed bc although I mentioned that I needed a part repaired and asked that they order it so it would be in stock when I came they did not. I was told that they don't do that by said manager. Which should have been mentioned to me when I called and requested it. I wasted 3 hours of my day for them to tell me I had to bring it back another day. Which although was a nuisance was not my main issue. The main issue was the way the manager got combative when I mentioned that they should have told me that their policy was not to order parts until they diagnosed the issue themselves. Even after I said I didn't want to argue, the gentleman continued to talk down to me. I will never return. On a side note Crowley Kia service was phenomenal!
Jan 25, 2023
Executive Kia has bee outstanding from start to finish.
Executive Kia has bee outstanding from start to finish. Jorge in sales was fantastic with the purchase of my Telluride. Rick and the entire service department have been outstanding meeting all of my service needs. Everyone is friendly and helpful and it is always a great experience.
Jan 25, 2023
This dealership is very customer oriented and does a good
This dealership is very customer oriented and does a good job with keeping the customer advised of all service being done on the car during the appointment.
Ying "Chin" Chang
Product Specialist
Jan 18, 2023
I only buy Kia’s, the dealership it’s self is not bad but
I only buy Kia’s, the dealership it’s self is not bad but every person in there tries to rush to buy a car. I felt like I was rushed every second of the way. Before I even knew my interest rate on the car I was being told to connect my phone to the car. I wouldn't buy a car here again or send anyone else there. I rather stick to Branford or old saybrook Kia.
Jan 11, 2023
Not having purchased a car in many years the team at Kia
Not having purchased a car in many years the team at Kia made the experience an enjoyable rewarding experience. We went in that day not intending to purchase then and decided because of their easy , informative , professional approach convinced us to sign before we left that day .
Jan 09, 2023
Very pleased with the sales staff and service advisors.
Very pleased with the sales staff and service advisors. Always come back to Executive Kia to see Joe Ortiz and Chin Chang
Jan 06, 2023
I always love coming to executive Kia.
I always love coming to executive Kia. Everyone is very kind and they really work with you the best that they can. It feels like a family reunion every time.
Jan 04, 2023
Chin is the best very knowledgeable and helpful we have
Chin is the best very knowledgeable and helpful we have bought several cars from him
Carlos Trindade
Finance Manager
Jan 24, 2023
Very professional and knowledgeable!
Very professional and knowledgeable! Great to work with! The experience was pretty quick and easy!
Jan 23, 2023
Very helpful, patient and understanding staff.
Very helpful, patient and understanding staff. I really felt like they had my best interest at heart
Jan 20, 2023
Knowledgeable friendly staff focused on helping customer
Knowledgeable friendly staff focused on helping customer get what they need in a timely fashion.
Jan 20, 2023
Working with Serena was great.
Working with Serena was great. We had a quick sale and delivery. The sales and financing went very quickly and smoothly. Your finance manager is awesome.
Jan 19, 2023
Great dealership customer service was excellent.
Great dealership customer service was excellent. Third car from here . Sales team very professional and personable.
Ouafaa Kouhaila
Product Specialist
Jan 25, 2023
Very nice sales and service Dept.
Very nice sales and service Dept. My car was ready for pick up at time given to me.
Jan 16, 2023
Courteous, friendly, everything they said was true.
Courteous, friendly, everything they said was true. There was no one in agenda to service. The offer is what they provide. Very good good
Jan 05, 2023
Amazing dealership with the best customer service.
Amazing dealership with the best customer service. They are always willing to help and quick to reply.
Jan 05, 2023
Wafa was absolutely fantastic.
Wafa was absolutely fantastic. Great communication and responsive to my questions & concerns. Enjoyed working with her and would definitely seek her out again for our next vehicle.
Jan 04, 2023
Wafa Kouhaila was our product specialist, and she was
Wafa Kouhaila was our product specialist, and she was extremely helpful throughout the process. We reached out about a vehicle right before the holidays and Wafa was very attentive and kept us updated on the status until we were ready to purchase a few days later. Wafa is very kind, professional, and knowledgeable – we would highly recommend working with Wafa and Executive Kia for a stress-free car-buying experience. We love our new 2023 Kia Sportage Hybrid from Executive Kia! 10/10