Customer Testimonials
Easy online scheduling is super helpful and preferred, everyone was very helpful, kept in contact, friendly staff!
I am extremely happy with the service, I was treated fair and respected. Thank you
they treat me like family
Nice people, good service and sales departments. Friendly and clean environment. Easy to work with everyone.
The dealership was extra easy to work with including John the manager and Chin my salesman. I was able to take the car for a day or so so my wife could also test drive it and everything I could ask for they helped me with. Could not have asked for a better team than the Executive Kia one!
Had a very easy process when getting my car and was very helpful with everything
Just bought my car here excellent experience in this place Wafa sales agent is wonderful and sweet she made everything easy for us and explained all details clearly and made whole process smooth and easy going i recommend Wafa if you're looking for a car in this location.
They did awesome always do great work on my car. Reid is awesome are runs great
Friendly personnel Show interest and listen to my vehicle concerns Provide good service for my vehicle
Went to 2 other dealerships and by far Executive made it super easy to purchase our Telluride. Jeff was quick to respond and answer questions I had!
They showed me exactly what I was looking for, friendly, and quick and easy transaction.
Excellent excellent excellent! I love the staff here! If anyone I run into needs a car I always tell them to go here! You guys Rock!!!
The staff was very helpful and fulfilled my needs
I am now in the process of my second car purchased from this wonderful dealership. John the general manager has bent over over backwards to help me out after I got into a position of needing a new car. Don’t have the ability to go back into car payments and he found me a used vehicle that I really love. low miles and even brought the vehicle to my house so my wife and myself could test drive it over the weekend. Chin our salesman has been wonderful including getting information on the car I did not have. Will ...
Very good people, you don't feel like you're walking into a stressful environment here.
My Visit to your Shop was very good. I felt comfortable, your staff was nice
Overall dealership was very warm and welcoming. Ouafaa was a charm to work with. I would definitely would consider buying a car from Kia of Wallingford again!!
friendly & courteous.. very efficient in timely manner from moment answering the phone to set the appointment onto the day of service.. always addressing me by name, not an easy one to say but they asked the correct way to pronounce it...
Always have had great service from Executive KIA. Brian has always been honest and through when it comes to addressing my service needs. I would highly recommend Executive KIA!!
Great dealership. Katie Rice was phenomenal to work with. I ordered a new car and she kept me apprised of updates on its arrival constantly. Very professional staff; would highly recommend this dealership. BTW, this is our third Kia that we have purchased over the years!
Seems like they are trying to get all problems taken care of and are concerned.
Good place to take your car. I used the coupon they sent me and it was honored.
Excellent service! Very knowledgeable! My car was super clean when returned. I recommend this dealership to people who I run into!!! All around excellent
Always fast friendly service. My car wouldn"t start in the morning and I had several Dr appointment.s I got an appointment from JoJo that day and my car was ready by end of business. Thanks Kia Service.
Friendly, professional and kept their word on time. Did not push extra stuff or service.
Customer service is always great. The waiting area is clean and comfortable. One of the best dealerships I’ve ever had to deal with!
Very Good service, people are very friendly,they know what they do, they take the time to check your need.
Cheerful courteous staff, explained what service would be performed, established 2 hours wait finished within 90 minutes and walked me to my car when we were finished.
I was in the market for a 2023 Kia Sportage SX Prestige and this dealer was literally the only dealer in the tri-state area that was selling them with no markup, I called 20+ other dealers and all had markups ranging from $1k to $4k. Ouafaa gave me a really good price even though I was paying in full with no trade-in rather than leasing or financing. Put a deposit down and ar was ready for pickup in less than 2 weeks. Ouafaa helped explain all the car functionality to me during pickup. There was also zero pressure to buy any dealer accessories, ...
Eli was awesome and helped me within a few minutes of entering the facility. The whole staff was efficient and friendly. I had done research online and he helped me get the exact car I had been looking at. I was very clear with my goal payment zone. The only reason for the 4-star instead of 5-star rating is due to a payment increase the day I went to pick up the car. Make sure if you are leasing you ask for your monthly payment including the lease warranty. This warranty is pretty much necessary on a lease as it ...
Service and parts department was able to help me with my issue and recall issues . I found the employees very professional and knowledgeable.
They are always welcoming and helpful. I have never had a bad experience! (6+years)
They were able to schedule me quickly and were very helpful with my self-induced timing crunch.
Make sure to get all quotes in writing, padding the bill and price gouging are common
I always experience friendly and professional service with my car. this staff is among the best that i have ever come across. would recommend them to anyone!
You guys did a great job on my new cari will definitely come back there for my next oil change..they were so friendly there… thank you again
Rick and Brian are wonderful and also Carl. But when I talked to inquire about my vehicle and a women answered she told they were very busy and they have8 cars they are working on with engine problems and said she will call me back, and hung up. Never giving me a chance to rescind. I can't remember her name, and I never got the call back. Which was very disappointing because that was the first time in 9yrs that i got someone that RUDE.
Friendly knowledgeable staff. They made the car buying experience easy. I think in this current environment that says allot.
Great customer service. They really help me keep up with my car and service it in a timely manner.
The service was good and they were very helpful with everything. I would recommend them
I would definitely buy another car from Executive Kia and the sales team. Great people, honest, and incredibly helpful! The Telluride was worth the wait!
Everyone is really nice and professional. The service on my car was completed in a timely manner
They were fast honest and kept me updated on what they were doing, waiting for parts and estimate on when they should have everything done and ready. I highly recommend the service dept to anyone who might ask if I know a good reputable place to have work done on his or her car.
The dealership is great everyone is very helpful but Brian in the service department is definitely a keeper he is so helpful and friendly he makes it a joy to come there
i had a promotion from kia for a oil/tire rotation for the same price of an oil change being i needed an oil change i decided to take advanage. I was only going to get my oil changed but the service rep convinced me to have tires rotated. My reasoning was i didnt want to spend a lot of time there but to my surprise all the work was performed in less than an hour.I was very pleased with the outcome!
Very clean affordable and great to work with. Recommend definitely please give them a shot
They were fantastic with support over the phone before the appointment as well as during the appointment. I found my car on the first try and they gave me a great deal for my trade.
Brian is knowledgeable and personable. I felt like my car was in good hands there.
Direct, knowledgeable and helpful.
The service personnel were very prompt logging my vehicle into not their cue. The customer lounge is very clean and spacious. My vehicle’s service was completed much quicker than I had anticipated. Good Job Executive KIA!
Great service and appreciated the friendly ride home when the wait was going to exceed the time I had planned to stay after adding recommended services.
Great delearship!! Great customer service!!! highly recommended to everyone, all the staff are great to work with!!!
Brilliant. The service departments communication was really A+ I would recommend the service department to anyone
I was pleased with the service I received at Execuitve Kia. They were helpful, timely and took care of the needs I had.
I was told the price for the service when I booked the appointment. I was greeted promptly upon arrival. The waiting area was clean and neat. The service provider was very pleasant.
Jovan was very helpful and professional my appointment was for eight am and service commenced promptly at 8:00. Nice job.
I did a survey already, but I rated someone in parts that was joining in our conversation n that was pleasant, but I think Jovan, the girl at the front of service department, was so nice n funny. I enjoyed her company.
They listened to what I needed done to my car and they did a thorough check on my car and did a great job.
We had a great experience with Sarina at Executive Kia. We were waiting for the new Sportage's to arrive. She kept us updated.
Always great service in a timely manner. Staff is very friendly and helpful!! I know my vehicle is in good hands!!
Service was excellent at Kia Wallingford except took me two months to get a motor for my car and they only wanted to give me a rental for 10 days which was ridiculous
I always receive great service from Executive Kia. The people in the service department are professional, friendly, and very accommodating. They are one of the reasons I purchase cars there.
7am for check up and no wair, immediate service. print of checklist on the way out and a free car wash as a bonus. nice!
Good salesman, Jeff and nice finance guy. Some things I will discuss with company when I come in.
Always avaiable to help. Very polite and informative. They keep in contact and explain everything in complete detail
People were cordial clean areas good Costumer service everything was done quick and well explained
I would recommend them to anyone. They are courteous and a pleasure working with them.
Really helpful in everything that they can do for you answered any questions we had
Kind and professional service and kept informed on my cars status and needs. Very happy with service.
The staff was very knowledgeable and courteous always keeping us informed on the status of our vehicle. Would recommend service hear as the team is very professional. We were very satisfied with our visit.
Ouafaa was awesome! Called up to check out a car, went in the next day..saw the car and it was the one bought! She was professional, knowledgeable and personable! Made buying the car very easy and stress free! Thank you!
I can't say enough positive things about the service staff at the Executive Kia of Wallingford. Unlike the other Kia dealership in the New Haven County area, they showed their loyalty to the customer and represented the brand name with flying colors. The news of exemplary service gets around and I saw this while I was working with Brian when I dropped my SUV off for service. As busy as Brian and Carl were, they took the time to discuss my situation and were very attentive. I have been to the other Kia service department in the New Haven ...
The service department and staff at Kia from Wallingford are top notch. They make you feel at ease and everything is fully explained.
After a poor experience with Hyundai, we decided to go down the road to Kia. The experience was amazing. Totally transparent pricing, knowledgeable salesperson, and welcoming. Was told 4 month wait, ended up being 3. Picking the car up was also well coordinated and a breeze. Would very likely use them again.
The service was very good. They took very good of my suv. Looking forward to my next visit.
This is only my second visit. Super friendly greeting at. 8:00 am ! Brian is such a great person. Very kind and patient .
Very friendly staff. Always does the best with my car. Will only go to Kia for help. Customer service is excellent. Had an issue with my car they fixed it with no problem. Very thankful for Kia
They were very good to me at Executive Kia. Great communication about the vehicle I wanted and ultimately purchased.
I have purchased multiple vehicles from Executive Kia and maintain them through their excellent service department. From sales through service I find them to bed honest, fair and excellent to deal with.
All good no nonsense service above and beyond the call will come back for more
Was able to get a car and have it ready quickly. quick paperwork and pickup.
The service was great and clean. They kept me up to date on everything that was being done on.my vehicle.
Very helpful, the communication was great and the dealer was amazing, I got everything I wanted
Jovan provided me with excellent service and kindness that made my experience pleasant. Jovan has great interpersonal skills.
Great customer service,Everyone was so nice and very professional. Felt very taken care of.
This is one of the best services that I have received from Executive Kia. Jovan was very nice and answered all of my questions and concerns.
My service advisor is awesome he always helps me out in every way he can. My experience with the service department over 5 years has been awesome
Wonderful people and great service. Very clean and everything was fast and on time. Great job
Executive Kia has always had a great service department. They are courteous from booking an appointment to finalizing the service. They point out what was done and what needs to be addressed with an explanation.
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