Customer Testimonials
The staff was very polite and friendly in the service Dept. I was extremely satisfied with my service from the beginning to end.
Katie was phenomenal to work with and made the buying process so quick and easy
We had a great experience buying a Sorento at Executive. They were very attentive and helpful and found us just what we were looking for!
Fantastic! Easy! Hassle-free! Courtney was great to work with! The whole process from beginning to end was wonderful!
Bob is always very helpful & communication is convenient via text messaging. They are thorough & fast! Readily available if I need their assistance
My experience with executive kia started from the day i purchased my car ....the service has always been A+....even when things go seriously wrong with my car executive kia has always been there for me with excellent service...Bod Snedeker always gives me a happy greeting at the door...and makes sure my car is taken care of...thank you executive kia
Provided the best price around on the Kia Carnival I was interested in. Salesperson was very responsive in answering my questions and getting all the paperwork sorted out remotely.
Excellent service work.was done on time very helpful from when I arrived.until I got to car
Very professional and timely service. Always prompt and courteous. Very clean car and floormats vacuumed. Impressive.
Great service Rick and johnathan were great with everything I needed help with thank you
Customer friendly staff makes every experience worth it! Always a thorough explanation of what was done and what is required going forward.
I have brought my Kia in for service for 10 years and I have no complains.
I am so pleased with everyone at Executive Kia! I did not feel like I was at a car dealer! I felt like I had friends supporting me in making a good decision around me! Everyone was kind thoughtful and attentive. But not overly so.
Never thought I could enjoy being at a car dealership. Both times buying my car here, it was easy. The sales staff were not pushy, prices were good, and financing was easier than i expected. Bringing my car here for service has been easy to book, the prices are fair, and the staff wonderful to deal with. 100% recommend!
Very nice helpful, not pushy, and make sure I understand everything that goes on with my car, and what I need soon and how long I can wait
Helped me with my first financed car. I returned to get another one and I was very satisfied.
Courtney and everyone at the dealership is the best!!! Shes extremely knowledgeable and responsive. I loved working with everyone at the dealership.
Whenever I need something they always answer my questions. When I need service they are prompt.
The staff at Executive Kia are very professional and extremely courteous. Excellent knowledge of their product line and honest answers to all questions.
I’m very pleased with the service. It was everything I expected - my car was clean when it was returned, it runs well, and future service was discussed.
As a new Kia owner I have to say my exper At this dealership with the service department was superb! It was easy to book an appointment and explain my situation I was in and out every one was very friendly and informative!
Bob and the staff in service are kind and provide 5 star service every time I bring my vehicle
Bob was professional and very helpful. He explained in detail my options and was kind hearted, thanks Bob your kindness is unique these days.
I love the service here. Bob is always great. They keep me well informed of my service and get the job done pretty fast
Wonderful service every time I service my car here. They truly care about their customers.
My car had a complicated issue and Bob was extremely helpful and kind while they found what was wrong with my car.
I live about 30 minutes away from this dealership, and I could take my car someplace closer, but I like the care I get from this location.
Chin was an excellent salesman; everyone was very cordial and helpful. Fixed price shop but prices set reasonably.
Great service, superb customer service,I will most definately return for my car care needs
They have always fixed my car very good and they are always very nice to everyone.
Kia staff are always friendly, helpful and professional. Such a pleasure to have my service done there!
Suburb.took me right in and did oil change i asked for.changed cabin air filter.
People are very nice go above and beyond
Very clean and attentive. I was impressed was knowledgeable staff and ability to help even over the phone
I never make recommendations of any kind. I only had a phone call with Jorge Dominguez asking for help with how to complete a review. (Your Facebook page is very unclear as to where to find the review) He was fine. However, my two service experiences over the last couple of weeks were excellent. Each service worker was very helpful and quite responsive to my vehicles needs. Everything was completed perfectly. Unfortunately, I didn't pay attention to the names of your workers with whom I had dealings. All were great! This was my first experience with your Dealership and ...
The dealership is very good, to fix the same problem 3 times in a year and a half with genuine Kia parts and not lasting . I’m not happy about that.
Good service and I will bring my car back very polite people and good service
Pleasant and timely service. I had a Small issue. Got me in the next day.
I had a positive experience at this dealership. There was good customer service. Thank you!
Skilled, organized, respectful, friendly, flexible, competent, hard- working , approachable , clean, determined, resourceful, informative , considerate , valuable !
Courtney was fabulous! A top notch salesperson. Would highly recommend her to help you find the best car for you!
Fast, friendly service with convenient late drop off and text message updates throughout the day to keep you posted.
Nice and fast customer service there team always there for customers specially Rick always make customers feel welcome trying to help them the best he can
Great dealership. Own 3 cars and looking to purchase a fourth. Service and sales staff are fantastic.
Good service and customer service. I was Greet at the door; he explained what was done to my car and what’s needed
They are great doing business with the mover 25 years they are very pleasant and kind.
Servicing was efficient and on time. Staff was very helpful throughout the appointment. Thank you
Great service, great customer loyalty. Had an issue with my brand new Sorento and Gorge and Rick went out of their way to fix it. I have never dealt with a better dealership. Would recommend!
Great work and friendly staff . Area is very clean.prices are very reasonable. Will be back.
Always a pleasure doing business with Kia service people. Kind, professional and always courteous. This is my 3rd Kia Sportage that I have brought here
All was good Quick and efficient service Done when promised and all work completed well fone
I went to the dealership for scheduled maintenance. I received prompt, courteous and professional service. My thanks to the dealership.
They are always a pleasure to work with. Quick and convenient. Very much appreciated service.
Excellent service as always, the service staff are top notch! Transparent, knowledgeable and friendly. Highly recommended.
only first service so far so good will go back for my second service in january
Everyone there is always friendly and helpful. When I went to pick up my car, everything they did was thoroughly explained to me. I had a very nice experience.
Love going there. Everyone is very friendly and service is great. Definitely would recommend to others.
Always accommodating never had an issue with the service department. Check back with us if there is an issue
Convenient scheduling. Friendly staff. Very thorough explanation of maintenance and service details. Reasonable fees for eork.
Excellent service. Very professional. Staff very informative. Can make appointments on line. Works definitely recommend.
I just recently purchased a 2022 Kia Sportage LX from this great Executive Kia dealership. It was a wonderful experience and I want to thank an awesome sales consultant Chin Chang. He was so knowledgeable about the Kia Sportage LX from start to finish. Also he made me feel so comfortable about my car decision. I will always remember this day and will definitely recommend Executive Kia to others. I would also like to thank the business manager Carlos Trindade for a job well done.
Everyone at the dealership was eager to help, knowledgeable about the available cars, and the features of my car. They were professional, honest and respectful. One of the most pleasant car buying experiences I’ve ever had!
Excellent customer service, friendly and helpful. Went above and beyond to work with me finding the perfect vehicle. I highly recommend Kia of Wallingford
i really like the service they are quick and polite and i have my car on time
I stopped by Kia just to look around, not expecting to purchase a new vehicle. Sarina went about and beyond to find me the perfect vehicle. She did! I left there to return in a few days to pick up my new vehicle. Sarina was very professional and friendly. She also has checked in a couple of times to see how things are going. I would highly recommend this Kia dealership
It was a pleasure to work with Katie she went above and beyond my expectations This dealership is one of the best I have worked with and I have been buying new cars since 1982 when I purchased my first and have never come across a dealership that put you first like Executive Kia of Wallingford
Katie showed my wife the kia carnival that she fell in love with. Great price and easy to deal with. Feel like they actually cared about getting my business when some others can't be bothered. They will get my business again.
Greeted upon entry. Bob was Friendly, helpful and welcoming. Completed service in a timely manner.
Always fast service. Courteous and friendly staff. Clean & safe environment. Knowledgeable & give full details of service provided. This is our fourth year with Executive Kia of Wallingford & we recommend them to family & friends
Friendly and helpful. Would definitely tell others to consider visiting executive Kia dealership in Wallingford for a great sales experience
Kia took my car and resolved the issues that I had come in for that same day.
Very professional, prompt service, attention to detail, very polite and the text updates are the best!
Prompt courteous very professional work was done timely as requested in less than fifteen words
They are a very good place to get your car worked on. Efficient and professional.
I called Executive Kia and spoke to Sarina. She was very pleasant and notified me that there is 1 of the models I was looking for. The drive would take one hour and when I got there was greeted by a pleasant young lady. She showed me the car, then we went for a test drive - I believe that the car could sell itself but Sarina pointed out several features as we drove. I was completed sold by the time I got back.
Everyone at executive Kia was wonderful and extremely helpful and knowledgeable. Thank you for everything!
I called Executive and spoke with Courtney she was friendly and immediately set us up with an appointment to test out a Telluride.and from there we were happy with the whole process working with her. Courtney was very knowledgable and answered all our questions. We had to wait for our car due to the issues everyone is having but Courtney kept us up to date every couple of weeks until our Telluride arrived. We couldn't have been happier with Courtney and the entire dealership.
The amazing thing about this dealership is that it's fun to come to, the people are friendly, the waiting room with internet works very well, and the service is always prompt. Kudos to John and his staff!
Yes the service department was Excellent! This is an all around great dealership! From purchasing my car to servive. Everyone is easy to work with and always very pleasant!
Knowledgeable and friendly staff. No haggle and no waste of time (none of that "I'll check with my sales/finance manager" BS). Even the sales manager didn't try to load me down with a bunch of uncharged add-ons when I was signing the paperwork. When purchasing a vehicle, I research them extensively. Courtney is the first sales person I've ever met who could not only answer, but demonstrate the features and answer the obscure questions I had about the vehicle. Plus the car had a big oversize bow on the hood when I picked it ...
From the minute I enter I find the Service Department is friendly as if I was invited into their "house". I usually wait since there is a large waiting area with a copy of the daily newspaper and television.
Great service really helpful and willing to help with any concerns or questions I might have
ITS a reliable service center in mind of customer satisfaction from the time you stepp inside door until they give you back the keys to your car
Service department was very courteous and helpful. They were accommodating and also clean. Thank you.
Hot dog , I was happy because everything went according as expected. Thanks very much .for a service without anxieties.
I am always treated very well when I bring the car in for service, I usually wait & Brian/Rick keep me entertained
Awesome in every way. From the ease of scheduling a service appointment around my schedule. to their greeting upon arrival, to the interim discussion of work to be done and the cost for same, to having the vehicle ready to pick up as promised, what more could you want from a dealership? Nothing. Everything was great, as always.
Updated promptly on progress, excellent service, provided above and beyond, service person was very courteous
Service Department is always quick and courteous! The staff is by far the best to do business with!!
Service was great and fast and my car was returned sanitized and ready to go
The staff is always very courteous and informative, and friendly! Fast service, and they always make sure you have everything you need.
I bring my car into Kia of Wallingford because I am always greeted with a smile and they make me feel at home. The staff is friendly, honest and knowledgeable. If there are any issues they may find with my vehicle, they explain exactly to me what is wrong. The people at Kia of Wallingford are fantastic.
I was taken care of well . I will be returning for service again . Thank You Bob.
Experience was great for a first time buyer I want to thank all who helped me
Had to have a new engine put in my car, the service department was excellent!
Good customer service. Everything was done in a timely manner and very friendly staff in the service department.
Friendly, honest and knowledgeable staff.Clean waiting area and coffee available.Cant ask for more
Great service from sales to service. They make you feel like you are a member of their family
Chin has been fabulous and we had a very positive experience overall, thank you for everything.
Their service department is outstanding and very thorough each time the car is in for service
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