Customer Testimonials
I had just recently purchased a Kia K4,I had an excellent experience from start to finish. Mo was extremely knowledgeable, helpful and professional, and their customer service was outstanding! They made the entire process smooth and simple, I couldn’t be happier with my experience.
I just bought a 2026 KIA Sportage. My experience with John Shields was exceptional. He was patient, kind and went above and beyond answering all of my questions. He even followed up after I brought my car home. I highly recommend Executive KIA in Wallingford, and please ask for John Shields for a complete and smooth experience. He's the best!
Rick was great. Got us in and out quick as possible and had loaners when no one else did!
This was such an easy and pleasant experience. The staff actually valued us as customers and there wasn't any back and forth with the price which they got me an excellent rate and worked to get me the best price. Wafa was who we worked with and she was so awesome. My wife was amazed on how great the staff was. Thank you so much!
I recently worked with Wafa and the executive Kia team to purchase a vehicle for my daughter and the process was quick and easy. The overall experience was great and we will definitely be buying future vehicles from here. A very big thank you to the entire team
I'm moving up north and the car I was driving wasn't going to help me much for the winter. I came in for tires and our family at Executive Kia actually found a way to put me in a brand new Kia Seltos! Mike and Ouafaa did everything in their power and then some to really help us out yet again and we are forever grateful. And now I'm much more confident getting around up north this winter ❤️
Excellent service, clear communication, made the car buying process simple and easy. Highly recommend them!
John shields(sales) geoge (finance) were very thorough and professional in handling the sale of the K5GT . Love the car
We had an outstanding experience at Executive Kia! John Shields was wonderful, and the first car salesman I have ever had that I felt was honest and completely transparent. From the initial visit, to the test drive, to the finance department and the vehicle pickup day, it was simply the best! Thank you!
They are very thorough. Easy to book appointments. Friendly.
This is my 2nd time working with Ouaffa. She is exceptional and I would not consider another salesperson. She took the time to ensure we were picking the correct vehicle that would meet our needs. She was efficient with our time. She took time explaining the whole process. In addition to thatwhen we had questions. She was happy to text with us and answer all our questions on her own time. Her bubbly and warm personality is the best! If you are considering a Kia, I highly recommend working with her.and executive Kia.
Outstanding! Josh is extremely PROFESIONAL! Josh made it well worth the drive from NY. Consider asking for Josh and dealing with him! Highly recommended! After trying to deal with KIA dealerships in our area; we were pleasantly surprised by the way we were treated at Executive KIA. No pressure, fair, no xx.
This is my 2nd time working with Ouaffa. She is amazing! She was efficient with my time ensuring I was not sitting at that dealership for too long. She has the best personality! Always woman friendly. She was always available for questions even after hours through text message. She answered promptly. I feel she really went out of her way to ensure my satisfaction with her and the dealership. I would highly recommend working with her and executive kia. She made sure we were choosing the right model to meet our needs and budget. She made what sometimes can be ... Read More DealerRater - Nov 10, 2026
Great dealership. Tremendous customer service.
Nelson was great to work with during my car buying process. He was very patient with me all along and answered all of my questions. He was easy to communicate with at all times.
Working with John Butler at Executive Kia was a wonderful experience. Buying a vehicle can be stressful, but John made us feel at ease throughout the process; working quickly and efficiently, listening to our needs, and providing the best customer service. Would highly recommend. Everyone there was great, including Mike. We are beyond pleased with our new 2026 Kia Sorrento X-Line EX and our experience at Executive.
Polite, kept me informed, issue is resolved, nice loaner car Very happy with my experience.
I'm moving up north and the car I was driving wasn't going to help me much for the winter. I came in for tires and our family at Executive Kia actually found a way to put me in a brand new Kia Seltos! Mike and Ouafaa did everything in their power and then some to really help us out yet again and we are forever grateful. And now I'm much more confident getting around up north this winter ❤️
John Butler worked hard to ensure our family had the right car that met all our needs. His professionalism and warmth were refreshing as buying a car can be stressful. Fortunately, John made us feel at ease throughout the process; working quickly and efficiently. Would highly recommend! Great Job John as well as everyone at Kia, including Mike.
Fast, friendly, accommodating Willing to work with my schedule and my budget On time and budget
Excellent communication with sales person and Stephen who completed finance paperwork for me. Sales person knew what I was looking for and offered the vehicle saying she knew that was the one I would choose. She was right it had everything I wanted.
Great experience! Very knowledgeable staff and not pushy. Cristian was very thorough and great to work with
Treated well everyone was kind looked at all options and found what we wanted and was able to leave know was getting what we wanted
He was so kind and took time to go over every detail. It was overall a very great experience!
Very disappointing experience – Lack of diagnostic transparency and poor customer care.
I recently brought my 2017 Kia Sorento to Executive Kia because the vehicle would not start. After inspecting it, the service report stated that the starter was "likely" failing, rather than confirming that it was definitively defective.
Because of this uncertainty, I specifically asked Taylor, my service advisor, what diagnostic tests had been performed to determine whether the starter was actually the problem. Unfortunately, he could not provide a clear explanation of how the technicians had reached that conclusion. Based on our conversation, it appeared that the recommendation ... Read More Google - Nov 7, 2026
Fast and clean service
Great experience. If anyone is interested in a Kia, I recommend this location. Everyone was accomodating.
Won't go here again
All partys john sales manager and george finance were very understanding and very professional in their respective areas
The staff was very pleasant and helpful.
Taylor was awesome! Kept me up to date on the status of my vehicle and what was being completed.
Very good customer engagement, excellent facilities and timely service. Just six more words are said.
We just purchased a 2025 certified preowned Kia Sorento from Executive Kia, and I have to say it was the most pleasant car buying experience I've ever had in my 64 years! We worked with Ouaffa (pronounced "Waffa"), and she was great! Pleasant, knowledgeable and absolutely no pressure. Everyone we interacted with at Executive Kia was nice, and professional. We had to drive 45 minutes to get to Wallingford, but it was worth the trip. A great car buying experience!
I wanted to share feedback regarding my recent experience with Josh. He was extremely helpful, knowledgeable, and made the overall experience very positive. Although this dealership is out of my way, I would gladly return in the future to purchase another vehicle.
Executive Kia is an excellent dealership. John Butler and all the staff were very knowledgeable and helpful. Plus it was a no pressure situation which made it very comfortable for me and my wife. I highly recommend them.
Wafa was amazing! She made sure I felt informed of my options, and that I left happy with my new Kia K4! Thank you Wafa for making this an easy process.
The visit was very good no complaints.
ALL details of routine milage oill change and service, from appointment scheduling to out the door were perfect!!!
I had a great experience leasing from Executive Kia. Cristian was professional, knowledgeable, and incredibly helpful throughout the entire process. He made everything straightforward and answered all my questions. If you’re looking for a new vehicle, I highly recommend asking for Cristian. Thank you for making the car leasing experience so easy!
All 5s And there was a very nice coffee machine in the lobby so plenty of choices!
always courteous always on time and professional you have good coffee and good snack snacks lol
Cristian was great! Listened to everything I was looking for and went above and beyond for us. Such a pleasure to work with!
Wafa did an exceptional job guiding us through a complicated out of state deal for a new Hyundai Telluride hybrid. We could not be happier with the vehicle, which I have been aggressively recommending to anyone who will listen, and Executive Kia made the process efficient and easy. Would recommend both the vehicle and Wafa's team to anyone. Good team!
My experience with the dealership was unproblematic and great. Everyone was extremely knowledgeable and helpful with the entire process of leasing the vehicle
Purchased a CPO 2023 Sportage hybrid. Walking in to walking out all staff were very friendly, patient and accommodating. I ended up driving 40 minutes out of my way to go to these guys because of their stellar reviews, chasing a good deal and it was worth it! Shoutout Cayden my sales rep, very helpful and never felt any pressure, he was great to work with.
I had a great service experience they are awesome I will recommend any one to go there.
Very clean. Staff is personable. They sent a live video of a walk around of my car and gave recommendations.
I had a great experience working with Marc! He made the entire car-buying process smooth and stress-free. He was helpful, knowledgeable, and patient throughout the process, answering all my questions and making sure I was comfortable with everything. I really appreciated his communication and how easy he made everything from start to finish. I would definitely recommend Marc to anyone looking to purchase a car!
Great service
Went in for a routine oil change. The service level is top notch. Very knowledgeable, friendly staff. I will never go anywhere else. Best dealership around
Great experience with Executive Kia - Josh Berman was extremely knowledgeable and helpful with the process. I'm very satisfied with my new car, and the buying experience at Executive Kia.
Everyone was very kind and professional. We walked in without an appointment and were accommodated right away to test drive a couple vehicles. Although the buying process took several hours, it went smooth and all involved were very helpful and knowledgeable.
Nelson and team were great! I switched from another Kia dealer and very glad we did.
Very courteous. Very professional. I enjoyed the coffee bar and amenities in the customer waiting area.
Excellent Dealership and friendly staff Marc was wonderful with the whole process and made the experience pleasant I would highly recommend this place
Dealership was accommodating to work with from sales (Ouafa Kouhaila), to business office (Stephen Buchter), to general sales mgr (John Hair). Ask for Ousfa (Waffa) and she'll take great care of you 🚙
Dealership was accommodating to work with from sales (Ouafa Kouhaila), to business office (Stephen Buchter), to general sales mgr (John Hair). Ask for Ousfa (Waffa) and she'll take great care of you 🚙
The whole staff are so professional. John, the GM, leads by example as to how to treat loyal customers. This was my 7th vehicle purchased. Mo and Steve were awesome.
The service and Melanie were both excellent, however these surveys are obnoxiously intrusive. Job well done, let's end it here, Thanks.
Great experience with Christian. He was very patient and answered questions I had on a few different vehicles I was looking at. He helped us narrow down the choices to K5. Great experience with Christian and the Executive Kia
John was very kindly explained and generally helpful. He is nice guy. If I buy another car at Kia I'll look for him.
John was a pleasure to work with. John went above and beyond listening to, and answering all of my questions. I would definitely ask for John if anyone needs to buy a car.
Nice sales staff. We put a deposit on kia gt but due to some issues with the car services we charged to a Honda. Glad we changed ! No problems by the car sales guy Marc
Ouafaa Was absolutely amazing! Working with her was the best car-buying experience I’ve ever had. She was extremely knowledgeable about the vehicle’s features and tech, and she took the time to explain everything clearly without ever making me feel rushed or pressured. From the test drive to setting up my initial car preferences and handling the paperwork, she made the whole process smooth, transparent, and genuinely enjoyable. I’ll definitely send my friends and family her way!"
Nelson was very professional and very helpful I will definitely recommend anyone on purchasing a vehicle to this dealership.
Poor communication by Taylor. She Never contacted me about the status of my car after my alignment was finished. Then they proceeded to close the service center without contacting me also. I was severely inconvenienced and my only Saturday off from work was wasted waiting for a phone call from Taylor about the status of my vehicle.
Rick my service adviser was a big help, and customer service was better then most dealers, he knows how to save you money and doesnt try to up sell things that are not needed. I highly recommend this place and ask for rick when your there.
Melissa was pleasant , informative and efficient. The person who reviewed the car evaluation on video was excellent.
Great experience that was easy during a stressful time finding the right family car for us within a short time frame!
Exceptional Service Team! Great communication throughout the entire time they had my vehicle.
From start to finish the whole thing was a great experience. Got me in the car I wanted. Big shout out to Marc, Steve and Mike. Would definitely buy another car from Executive!
Executive Kia's staff are always incredibly kind and accommodating. Always a great experience. I plan on returning for future vehicle purchases
Mike and Steve are assets to Kia Both are conscientious and geared to customers. Your new building is fabulous. John Appuzo is amazing! Love the coffee machine!
Mike and Steve are assets to Kia Both are conscientious and geared to customers. Your new building is fabulous. John Appuzo is amazing! Love the coffee machine!
Not too pushy, super friendly, They made financing a car pretty much as painless and as fast as possible, which heavily matters when buying a car.loving my new car and will definitely be looking here for again for my next car
My experience with executive Kia was really good. They were up front with me on the price.
Good experience. Staff professional. Clean dealership. Done I have nothing else to contribute to this text.
Executive Kia has earned my highest possible recommendation. I am a physician, and in more than 25 years of buying/leasing cars and working with dealerships, I have never ever had a better experience. From sales to service, the care, professionalism, and personal attention have been exceptional.
Mo Ahmed is simply the best salesperson I have ever encountered, in any industry, in any situation, anywhere. His kindness, integrity, and commitment to his customers set a standard that few could hope to match. Executive Kia is extraordinarily fortunate to have someone like Mo representing the organization and taking care of its customers. ... Read More Google - Oct 6, 2026
They are very deceptive. Advertise a price online and then say it was a mistake and will not honor. Bait and switch. Stay away.
Accommodating, transparent and always willing to go the extra mile to keep a customer coming back.
Always a good experience whenever I have to visit the service department. But with Kia, it’s never very often. Thanks to all the top notch staff they have.
Everyone, especially Rich, was so patient with me and my many trips trying to make a good, informed decision. All very helpful and honest and upfront. I am very happy with my purchase and so appreciative of the help, kindness, and patience. Even took a car out of the show room for me to test drive. 🙃 thank you to the executive team! Looking forward to visiting you all for my first service visit!
Extremely disappointed with the lack of communication and customer service.
My husband (Adrian) dropped his vehicle off at the dealership for scheduled maintenance and, after approximately five hours, we had received no communication whatsoever about the status of the vehicle. We eventually called the dealership ourselves, only to find out that the service department was already closed.
We then had to drive to the dealership ourselves because we had no idea what was happening with the vehicle or whether the work had even been completed.
When we spoke with them(Taylor), the explanation we were given was that their messages ... Read More Google - Oct 5, 2026
Josh made the whole process easy.. he worked hard behind the scenes on the paperwork and made many calls to make sure the bank, insurance and DMV all had what they needed.. was so helpful .. great effort and communication from Josh throughout.. he was incredible.. and so personable and professional. Rick took good quick care of an issue i had with a tire .. got my car in and fixed the problem quickly. I appreciated the great service and consideration there, too. Very pleased and i'm impressed with the service and courtesy all around.