Customer Testimonials
Everybody was pleasant and easy to communicate with. When it was time to pick my car up it was all clean and waiting for me so I could drive right away after finishing the paperwork.
Great service! Very friendly and helpful. I appreciated not feeling pressured into anything and I felt everyone was very honest and upfront. Would definitely recommend.
My Sales Rep was very knowledgeable about my new vehicle. He was considerate and efficient when explaining about the vehicle. . The initial transaction was very relaxed and easy.,. There was timely follow up.
This was my first time visiting a car dealership, and Katie’s demeanor and customer service eased my anxiety as soon as I walked through their doors. She was very knowledgeable and very helpful. She created a first great experience for me! I would definitely recommend shopping at this location.
Ouafaa it was a great pleasure meeting you. Thanking you again for being a #1 salesperson. Enjoying my beautiful 2016 Mitsubishi Outlander. sel. Love it!
Kia of Wallingford was the best experience from start to finish!! My salesman Chin was the absolute best!! He didn’t try to sale me dreams, he was very upfront and transparent. I told him what I was looking for price wise for my monthly payments, and within a day he got me Into my new 2018 Kia Forte that I love!! Everyone at this location was very friendly, I highly recommend them, especially my salesman Chin!! Thank you Kia of Wallingford for making my experience buying a new car a smooth transaction!!
My family recently purchased a brand new Kia Forte from Executive Kia and we were very pleased with the process from start to finish. Chin was our salesperson and he was informative, friendly, not pushy and extremely easy to work with. There were no hidden surprises and they were very fair with our trade in. We highly recommend them to anyone looking to purchase a new car.
I would rate this dealership 10 out of a possible 10. Excellent no hassel service. Very professional and courteous Very happy with their salesman Chen!!
From start to finish everyone I encountered was professional, kind and helpful. I had such a great experience buying my car. Chin is just absolutely amazing! He is so kind and I really appreciated him taking the time to make sure I understood how practically every button worked in my car.
I had such a great experience with everyone I encountered. They were all extremely professional and kind. They made the whole process very easy for me.
Best experience buying a car for my growing family. Purchased a 2022 Carnival (perfect for a family) mini van convenience with suv rugged modern styling. Mr. Chang was a no games , no sales gimmicks right to the point sales man . In and out with no hassle in a hour. Would definitely recommend buying a car from executive Kia. Mr. Chang answered all questions and took time to teach my wife and me all the options and tech in our new purchase. A great personal touch was receiving a thank you video from the general manager of the dealership. All around great ...
Ouafaa is Great / Jorge is Great ! Buying a Kia anywhere else is just stupid ! If you are looking for new or used, stop playing games and go see here ASAP!
Very friendly and professional service with everyone I worked with leasing my new Kia! Highly recommend this location over other Kia dealers due to their low pressure, courteous, and professional approach!
It was a pleasure purchasing our Sportage at Executive KIA. Chin was so easy to work with. His knowledge of the vehicle was great. I would recommend anyone to Executive KIA and Chin.
With my wife and I looking to go into a new vehicle for our growing family...Chin, John, and the rest of the Executive Kia staff couldn't have been more helpful and accommodating! As a family of six needing captains chairs, we went with the Telluride. Chin kept us updated on the arrival of our new Telluride, made it easy once it came in, and took the time to go over the vehicle in detail with my wife! Kristin and I appreciate everything you did for us as a family and new clients! Thank you 🙂
courtney was professionally courteous helpful and eager to go extra step to meet my requirements she was very cooperative her skills to assess the customer requirements is commendable
Ouaffa was everything we could have asked for in a salesperson. Her knowledge of the Kia Telluride and other models was extensive. Executive Kia should be honored to have her working for them. Coming in on her day off so we could get our car sooner went above and beyond: Angela Moore
Second car leased from this dealer! Once again Oaufa and staff did not disappoint! I HIGHLY recommend them for anyone in the market for a new car! Oaufa is the best! She is extremely helpful and not pushy at all. She does everything she can to make it a smooth process from beginning to end! Never thought I'd lease a car through text messages and emails but in this day and age I guess we need to adapt! They got us into the perfect car with everything we wanted! Executive for the win once again!
Executive Kia has such a great team of guys who are willing to go the extra mile. Joe was very fun to work with. Chin is just amazing and so sweet, as his returning customer it is always a pleasure working with him. Last but not least John the General Manager is truly the best Manager I’ve ever worked with. He helped me get out of my 2014 Optima into a Brand New Kia K5. When John told me he would do everything in his power to make it happen he meant every word and went above and beyond to ...
Ouafaa was wonderful!!! She helped me thr every part of my purchase. Ouaffa is caring and kind, helpful and friendly. Never pushy or rude, only sweet!
1st time Kia buyer. Courtney was great to work with. From the beginning I said exactly what I wanted and never deviated from that. Executive was great to work with and found the vehicle I wanted in a timely fashion.
Ouafaa made my car buying experience stress free from start to finish! She was very patient and professional and answered any and all questions that I had. I came to her with a unique situation and ended up with exactly what I wanted! A friend recommended this dealership to me and now I will recommend them to anyone I know looking to buy!
From start to finish my experience with this dealership was nothing short of amazing! Ouafaa contacted me immediately after I showed interest on the website, mind you at that time the dealership wasn't even open! Her dedication and professionalism every step of the way made my car buying experience stress free! I came to her with a unique situation, and she was very patient with me and made sure I got exactly what I wanted! I also appreciate her taking the time to explain the warranties available for my truck so that I would be covered for literally everything! ...
Katie was wonderful. She didn't throw me any fluff with the sale of the car. She stayed straight to the point, showed me the car I was interested in, made things very easy going, and was so incredibly kind. Highly recommend.
I had the pleasure absolute pleasure of working with Katie on the purchase of my new vehicle. I told her what my budget was and what I was looking for. She provided me my options, and after the test drive I knew the 2021 Kia Sportage was the right SUV for me. After visiting previous dealership and wasn’t happy with the results, I’m happy Katie made this a good experience!
Ouafaa made my car buying experience stress free and easy! From start to finish she was very helpful. I had a unique situation and she worked me with and helped me to get my beautiful Sorento quickly! I can't thank her enough for being so patient and helpful and her recommendations for extended warranty and other services! I highly recommend this place!
Ouafaa was excellent and made my first experience of buying a car, very enjoyable and memorable. She was very knowledge, answered all my questions, and provided great input while helping me choose an exterior and interior color for my car. When I came to pickup the car, it was displayed in the showroom with a big red bow. This was a very special added touch.
The sales staff are great. Especially Wafa! Very attentive to my needs. Will be shopping here again
My husband and I leased a 2021 Kia Sportage. Our sales woman Quafaa was very easy to work with. We told her our budget and there wasn't any haggling back and forth. She got us the car we wanted- that was within our budget and it couldn't have been any easier. This dealership came highly recommended from 2 family members and it most certainly delivered! We drove our new car, that was wrapped in a big red bow- off the red carpet and thru the showroom doors. Can't get better than that! Thank you Ouafaa Kouhaila, Jorge D Dominguez, ...
Sarina was responsive, helpful and easy to work with. I was confident throughout the entire process that she would take care of anything that arose. The dealership on the whole was helpful, fair and easy to work with.
Sarina was excellent. The process was fast and she was very attentive to our needs. It was clear she is focused on a customers experience!
I cannot say enough good things about Executive Kia. From the moment I walked in the door, Ouafaa made me feel right at home! She's a sweetheart and was always so bubbly! When I didn't want to look at anymore cars, or I thought the right SUV just wasn't in the cards for me, she found it! I love my Kia Sorento, and I will forever be grateful to Ouafaa! She's truly the best!
I had an excellent experience with the Executive Kia team. I was searching for a Kia Stinger and decided to drive all the way to CT from Boston to not only get my car but to work with this team. They are great and genuine people. Easy to work with and are willing to put in the effort to get you the best deal. I traded my old car in with them as well and it was a breeze. I wish there were more dealerships like this closer to Boston! I'd come back again for my next car. The ...
I had an excellent experience with the Executive Kia team. I was searching for a Kia Stinger and decided to drive all the way to CT from Boston to not only get my car but to work with this team. They are great and genuine people. Easy to work with and are willing to put in the effort to get you the best deal. I traded my old car in with them as well and it was a breeze. I wish there were more dealerships like this closer to Boston! I'd come back again for my next car. The ...
Courtney was a wonderful help in me getting my new stinger! She was kind and caring and listened while providing excellent service. Her patients and helpful work ethic led to the lease of my dream car! I’m very happy with Courtney, Kia and my Stinger!
Was here today staff was super friendly and helpful especially Courtney and Carlos was an excellent easy going experience my second time dealing with the dealership
I had a great experience with the sales women Courtney. She was so patient and kind. Answered every question I had and did not make me feel pressured. Definitely recommend her If you come here looking for a car.
Went in for service today for a KIA engine issue on a car we didn't even buy here, and the service we received was INCREDIBLE! I am beyond grateful for the way EVERY member of staff there treated my family of 4 (two kids under 13) who were struggling with family vehicle issues. To say these guys went above and beyond is the understatement of the year. Great place, will absolutely consider them when it's time for a new car.
Chin Chang is the most knowledgeable sales person he knows all the facts on all the models and he works extremely hard to get you the exact vehicle and options you are looking for. This is our third purchase from an Executive Auto Group, our second at Executive Kia.
I'm so glad Rick came back to Executive Kia. Not that I ever had a bad experience with any of the other service advisors. Welcome back my man!!!
I have been a customer since 2012 since I bought my first Kia after having many, many other brands over the years, some good, some not so good. I have purchased 3 cars so far, most recently a certified preowned 2018 Cadenza, and all purchases have exceeded my expectations. I utilize their service department for all of my service needs. The service rates are extremely competitive to any other licensed repair shop, regardless of factory affiliation. They have never tried to sell me on unnecessary service, just exactly what the factory recommends. Any and all repairs have been done satisfactorily and on-time. Any ...
I have been a customer since 2012 since I bought my first Kia after having many, many other brands over the years, some good, some not so good. I have purchased 3 cars so far, most recently a certified preowned 2018 Cadenza, and all purchases have exceeded my expectations. I utilize their service department for all of my service needs. The service rates are extremely competitive to any other licensed repair shop, regardless of factory affiliation. They have never tried to sell me on unnecessary service, just exactly what the factory recommends. Any and all repairs have been done satisfactorily and on-time. Any ...
I have been a customer since 2012 since I bought my first Kia after having many, many other brands over the years, some good, some not so good. I have purchased 3 cars so far, most recently a certified preowned 2018 Cadenza, and all purchases have exceeded my expectations. I utilize their service department for all of my service needs. The service rates are extremely competitive to any other licensed repair shop, regardless of factory affiliation. They have never tried to sell me on unnecessary service, just exactly what the factory recommends. Any and all repairs have been done satisfactorily and on-time. Any ...
Buying a new car is an overwhelming ordeal, and Ouafaa make the process incredible easy. She is an amazing salesperson. If you need a Kia go to Executive Kia and ask for Ouafaa. You wouldn't regret it! I love my new Kia!
I just purchased a 2021 Kia Telluride. It's a beautiful vehicle. I had the pleasure of working with Ouafaa. She was very helpful and a great salesperson.
Courtney was attentive and very professional. It was her salesmanship and genuine interest in what I was looking for in a car that made the sale over the competition.
Absolutely amazing experience buying my very first car! Everyone is extremely friendly, very knowledgeable and do everything they can to get you into the car of your dreams. I am absolutely in love with my brand new Kia Seltos and will recommend them to everyone!
I can’t say enough about the staff at Executive Kia in Wallingford!! We are a family of KIA’s and have bought more than several. Each time has been a pleasant experience. Everyone is professional, helpful, and I’ve never felt pressured. Always giving suggestions to accommodate my and my family’s needs. I always recommend them when someone says they’re looking for a car. Not to mention the reliability of the KIA line of cars.
This past Saturday we went to Wallingofrd kia to trade in our car and purchase a 2021 Sedona. We had an incredible experience.Ouafaa our salesperson was incredible. Having bought many new cars in my adult life, this by far was our best dealer experience ever. All aspect of our day exceeded our expectations.
Ouafaa was an absolute pleasure to deal with. She went above and beyond for my daughter and I. We ledt with not one but two new Kia's!!! Very happy with my new "family"
Thank you for your outstanding service yesterday for my daughter and myself ! We are in love with our new Kia's!!!
Don’t go to any other Kia dealership!!! The entire team at executive Kia made my car leasing experience a breeze! Wafa and the sales manager were amazing to work with and I got to text drive and received payment options the same day and they were completely transparent. Wafa was quick with emails and handled any question I had with ease. When we picked up my beautiful telluride, we got red carpet treatment and they even put a big red bow on it. Carlos in finance got the deal done in a quick manner and we were in and ...
Had a great experience trading in my old car yesterday, very pleased with my new vehicle, the ease of the process and level of customer service. Salesperson Ooufa was great to work with and provided my wife and I with exceptional service. I would definitely recommend this dealership to anyone looking to purchase a new or used vehicle.
We had an amazing car leasing experience. Executive Kia’s online information is easy to use and very transparent. Our sales associate, Wafa was very helpful, quick with responses but never pressured us. The in-dealership experience was pleasant. Overall, this is a dealership I would feel comfortable sending someone with no car buying experience as I know they would be treated fairly.
I hate the car shopping experience. But our visit to Executive Kia in Wallingford was a JOY. Ouafaa took excellent car of us. She is very knowledgeable and easy to work with. Icing on the cake: They park your new car in the showroom with a bow. It was such a beautiful final touch. And the GM sent me a personal video message to welcome us to the Kia family. We are very pleased with our purchase. Thank you!
On Thursday February 4, 2021, ***WARNING THIS IS LONG ** 🙂 I saw a white Sorento SX with Merlott interior online. Quafaa reached out to me introduced herself and told me the car was still available. I told her I was scheduled to test drive a Lincoln MKC the next day February 5th. I told her the other vehicles I have previously looked at : Mercedes GLA 250, Jeep Compass, Range Rover Discovery and Audi Q3. She told me how Kia was much more reliable and the Certified Preowned Owned package Kia offers will beat all the others. I was so frustrated and tired of looking ...
We had a great experience with Ouafaa! She is very knowledgeable about the Kia product line, very personable and friendly. Just wish there was some kind of dealer loyalty promotions. We’ve bought several of our cars from the Executive Auto Group.
On Thursday February 4, 2021, ***WARNING THIS IS LONG ** 🙂 I saw a white Sorento SX with Merlott interior online. Quafaa reached out to me introduced herself and told me the car was still available. I told her I was scheduled to test drive a Lincoln MKC the next day February 5th. I told her the other vehicles I have previously looked at : Mercedes GLA 250, Jeep Compass, Range Rover Discovery and Audi Q3. She told me how Kia was much more reliable and the Certified Preowned Owned package Kia offers will beat all the others. I was so frustrated and tired of looking ...
I had a pleasant experience buying a vehicle from Executive Kia. It was simple yet informative and I wasn’t in the dealership for half of a day. The sales woman Katie was very personable and professional.
Excellent service. Great personalities here and very knowledgeable. Best car buying experience. I went to 3 different Kia dealers, best prices by far. I have recommended executive Kia to all my friends.
My experience couldn’t have been better! I never thought I’d see the say where I would purchase or lease a car via text message but it went smoothly and I love the vehicle! Ouafaa was amazing! So very helpful and nice! Delivery was a breeze and my daughter is very happy! Can’t say enough about the great place Executive Kia is! Will definitely start there next time I’m in the market for a vehicle!
If you want an easy and stress free experience go to Executive Kia. The staff is very friendly and helpful. I never experienced a sales manager with so much positive energy. I found the first car I looked at and left the same day as my test drive. Its New England and I highly recommend the Kia Seltos.
This dealership had great customer service from finance to sales everyone was professional and knowledgeable while provided a speedy, stressless car buying experience. I will definitely return for future car purchases.
I just wanna say thank you Ouafaa, for making my experience at Executive Kia, awesome! You were the bomb...friendly, funny and most of all not a pushy saleswoman😊so thank you again for helping me choose, my 2021 Kia Sportage, I love it!!! And I would also, like to thank Steve the Business Manager who went above and beyond to help crunch those numbers with the Lender.
Good Hospitality clean I'm experienced mechanics wonderful time
Working with Ouaffa is an absolute pleasure. I always got the best experience at this dealer, Ouaffa is extremely patient and i never felt pressured to make a decision and most importantly a professional who knows the car business so well. The best part is Ouaffa stayed in touch with me the entire time i was there, made the experience even more enjoyable. I highly recommend to anyone go to Kia executive and look for Ouaffa to be working with you in your next vehicle purchases She is just the most sweet and best person!!! Ouaffa i just wish you ...
Son had to pick up an oil filter for his 2019 Kia forte, teaching him basic maintenance for his car so as not to pay for service that's not impossible to do at home with the right tools. Proud of him and his success at an early age while the ones who he wanted to be friends with are receiving probation or parole now, glad we keep him on the right path to becoming a productive person in society but not a sheep in case he has bigger dreams
Throughout my whole car buying process Jorge was patient, personable and professional. I love my new Kia K5 and would highly recommend utilizing Jorge for your next car buying adventure.
Chin is patient, knowledgeable, and so hard working. He cares about his clients and is always so helpful and so welcoming! I highly recommend him and his staff!
The gentleman in the service department, especially Bob and Tucker were great. As well as the GM John who contacted me personal to check my satisfaction!
Executive Kia has some of the best employees when it comes to car dealerships. I felt absolutely no pressure to purchase a car through them. Jorge was excellent from start to finish on explaining the process of selling my used car and getting my lease set-up. Within the first few days of having my new car a screw put a hole in my tire. I called the service dept. to see if there was any chance they could patch the hole for me. They told me to go in any time the following day and they could take care of ...
Folks, Joe Ortiz, Sales Manager and Courtney McNelis, Sales Consultant are why you should buy from a dealership and NOT an online buying service. Bravo to the Executive Kia sales department. It's all about customer service. They go above and beyond!!
John G is the best!
Quaffa and Jeff were really great specially by being patient, I visited the dealer several times and they were always there for me. I have no complains and I would definitely come back for future deals.
Manager and salesperson were very friendly. Our salesperson was helpful and not pushy. Didn't buy yet but will definitely consider a purchase from them.
Jorge was fantastic in answering my questions on Kia cars and also knows so much about not only Kia but other cars as well. The over all experience was great. I have dealt with other dealers and I found there are no games at Executive. Their attention to detail and straight forward approach was great. This was my second car I bought and I found the same attention I had with my first experience.
Jorge and Joe are absolutely top notch! They know exactly what we want everytime and make getting it so easy. We do not think twice about going to see them at Executive. Love them!
Jorge is the most knowledgeable and professional salesperson I have ever encountered. His understanding my needs and patience with my requests are commendable. Thank you!
Found the car-buying process easy to go through at Executive Kia, and am very satisfied with car itself. My interest in buying a car at Executive was prompted partly by the availability of a car in my price range, and by a repair experience in July of this year concerning my previously owned car.
I would like to commend the entire Executive staff for a pleasurable lease-end experience. Specifically, Jeff who went above and beyond in making the deal easy and thorough. He was aware of my hesitance in making contact during these Covid times and came to my house several times picking up and dropping off car. He was always prompt and responsive and is a very valuable employee at your dealership. Thank you!
Ouafaa was absolutely wonderful to work with during the process of finalizing a prior lease and helping me purchase my first brand new vehicle. She was very nice and knowledgeable about the vehicle I was looking at as well as super up front and honest about costs and features, not to mention she also made the process pretty fun and exciting as well! If looking to purchase a new vehicle or to just generally ask anything about one of the vehicles in Kia’s lineup I’d recommend to give Ouafaa a call or visit.
My husband and I highly recommend Ouafaa and Executive Kia. Ouafaa was very personable, friendly, and full of joy! We called a few dealerships before this one and what made this was stand out was how cheerful and inquisitive Ouafaa answered the phone to help us. From the moment we walked in for our appointment, she gave us a hearty welcome that made us feel at home in the midst of having other customers. She helped us with the car we were looking for and gave us a GRAND exit with a carpet and red bow, it truly made the ...
Ouafaa, I want you to know how much I appreciated the excellent service you provided! You took me directly to the car I asked to see and had everything ready to go for a test drive. I have had many sales people over the years, negatively question me (a woman) about knowing how to drive a standard, which to me is very insulting. You did not do that and I can't begin to explain how wonderful that felt to me!! Your attention to detail, great communication skills, and ready smile made the experience even better than I expected. I ...
Jorge, John, and Joe were beyond phenomenal to work with! After an initial negative experience with a different sales consultant, John stepped in right away and treated me extremely well. Jorge, John, and Joe took incredible care of me. Jorge and Joe thoroughly answered every single one of my questions and explained every step of the process extremely well. They were kind, friendly, and funny! I am very glad that I stuck with Executive Kia and worked with Jorge, John, and Joe. If you are looking for a phenomenal sales consultant, go see Jorge!
Chin is the very reason we go to Executive Kia in Wallingford! He is an amazing person very patient and doesn't feed you any bull crap. Always helpful and will get you the best deals. Very professional and kind. My family has purchased alot of vehicles from Kia because of Chin. I HIGHLY recommend doing buisness with Chin.
Helpful and friendly staff
I was pleasantly surprised by how easy it was working with everyone at Executive Kia. I never once felt pressured in my decision making process, and was able to secure a great deal.
Fantastic overall experience! Ouafaa was so great she got me the exact car I wanted, I love it more every day! Highly recommended her and this dealership, friendly honest hassle-free, wish I went there first instead of other places.
Awesome customer service, everyone is A1 especially my agent Paul Jacobs. Very satisfied customer!
Very Professional in her Delivery! She Made A Believer Out Of Me! Upward & Onward! I Would Recommend My Friends To Executive Kia. A Great Job!!
My experience buying my new SUV was AMAZING!!! I could not have asked for a better one! Not only did I get to pick out my car and have everything ready to pick up in 24 hours.... It was on the red carpet with a bow in the showroom! I highly recommend Executive Kia to anyone looking for a vehicle and make sure you ask for Ouafaa! She is absolutely the best!
Highly recommend Ouafaa and Executive Kia . Our experience purchasing our Sorento was so pleasent and stress free . Oufaa was very knowledgeable and extremely personable ! Best experience I've ever had at a dealership. Thanks Ouafaa !!
Excellent service at Executive overall. I worked with Wafa, who was easy to contact as I prepared to purchase my Kia Soul. Everything was done in a timely manner, everyone was professional and courteous, and I would definitely recommend shopping here.
Out of the other dealership me and my fiancé been to executive Kia was the best. They helped us with getting a great car and great payments. Their customer service was wonderful. Very nice people there. Ouafaa Kouhaila Was awesome with us. We are more than thankful for her. We recommend executive Kia to everyone. Ebony and Daniel
My Sales person Ouafaa Kouhaila was fantastic, she was friendly and kind. Very open and willing to guide me in the process. I would by a car from her again
This dealership has amazing staff. They are always extremely helpful and keep me informed every step of the way. I would definitely recommend going here. All the staff is exceptional in service and sales departments.
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