Customer Testimonials
Oil change and 8k service was easy and fast. Brian made sure to get my Kia in a d out since I was waiting at the dealership. Everyone is always friendly and professional and the waiting area was top notch with coffee and snacks and lots of seating.
As always, great job once again, would highly recommend Executive KIA for your repair needs.
The customer service at Executive Kia is great. This is the second car I buy from them.
Executive Kia was an amazing place to purchase a car. I would highly recommend them to family and friends.
The staff was very friendly, helpful, and very accommodating. My appointment was timely and the oil change was less than one hour, as requested.
great people great service
A “10” in all aspects of a new car dealer. Very impressed and satisfied with our product specialist, Ouaffa. She is very knowledgeable, courteous and willing to do what is required for the customer. We actually bought two 2023 vehicles over the course of a week from her. Stop in and check them out!
Great experience from Rick in the service department.
It was very well put together, had many amenities for our comfort while we waited, and the customer service from every employee was perfect!
Outstanding service department. Great communication throughout the process
THANK YOU OUAFAA, JOE AND CARLOS! They are professional and a provide high-level customer service experience; I cannot remember the last time I was so happy with a purchase experience. Everything about the workflow is transparent and with the customer's best interests in mind. We also love the car! This is a first KIA and the drive experience is amazing, best car ever for us. I wish them many more years of success! Thank you so much! Special thank you to Ouafaa! Without her attention to detail, salesmanship, proactivity, follow up, and much more this would not have been ...
Knowledgeable and friendly staff from start to finish
Impeccable service. Good honest work, considerate about my needs, didn’t try to oversell, just did exactly what I needed done. Great Customer care service. Regards, Elena
The whole process was super easy. I told them my budget and they worked with me. The salesman Chin was very thorough and explained all the features to me and made sure after my purchase to check in with me for any further questions. This was my first Kia experience and I would recommend them for sure!
Quaffa was fantastic! She answered all my questions, got the ball rolling and was able to pick up new Sportage LX the next day! Was so excited!
The beginning was a little trying, the end result was great thanks to Katie Rice. 👍
I have been holding off on buying a car for years because I dread having to deal with pushy salesmen. But….I was totally amazed. They were far from pushy and everyone was really nice. I left their with my brand new suv and I would highly recommend this dealership.
Oil change was done quick and very clean. Got me right in and out on time.
My Experience with Executive Kia was Amazing. I recommend Executive Kia WALLINGFORD CT Because they helped me get what I was wanted. They are Professionals and very Kind. I'm completely satisfied with Executive Kia. Thank you Zabdiel Guerrero for your help, you Are An Excellent Seller and Very Kind. God bless you a lot.
My daughter purchased her first new car at 18 and Sarina made it the best experience ever. We highly recommend her!
Very pleased. Professional people, no shady gimmicks or up sell practices. Should the need arise would gladly use again.
Great staff, very professional and dedicated to creating a great car buying experience. I felt like I was at a Porsche dealership. Chin did a great job with our order giving us updates and walking us through the process as if we were newbies. I'm very happy with the fact they don't charge markup. Executive auto group carries this excellence throughout their brands. Thank you
Very professional and everyone was very helpful with everything and super knowledgeable about my purchase.
Everyone was helpful and friendly. Tried troubleshooting the issue with me before scheduling the appointment and was able to get me in quickly.
Sarina is fantastic!! Keep her around! We are loving our 2022 Telluride ☺️
I went to do my change oil but I not sure if day did the check up on the fluid, because one does is so low. I would like to stop to verifying.
Service Manager Brian Roush has always been there when I need him. Recently my rear brakes needed replacing and a phone call to him got me an appointment that same day and my brakes done the next day. Would highly recommend Executive KIA for service on your car. Keep up the good work Brian!
they are friendly, efficient and very helpful
I was highly impressed with Sarina’s knowledge, friendliness, and courtesy. She always got back to me quickly by email or text. I would highly recommend both Executive Kia and Sarina.
We came in on an extremely busy day for Exec Kia, Sarina could see we were new customers and made sure she set up a better time for us to come in. She was very thorough and friendly, truly a no pressure experience. It was first time new car purchase, and we are very pleased w the sales experience.
Ouafaa was absolutely amazing. She was so understanding and an absolute pleasure! She has an amazing personality and enthusiasm really win me over! Service was amazing and smooth!! Thank you
I returned to this dealership because I purchased my other Soul in 2009. Carlos was patient and answered my questions (sometimes multiple times). Ouafaa is an affable sales representative. She is energetic and enthusiastic and eager to please. No complaints from me.
At executive Kia in Wallingford they are the nicest most helpful caring people I have dealt with in buying anything! I think they are so awesome
Wonderful Service and our saleswoman, Ouafaa, was absolutely fantastic. Would recommend her and Executive Kia.
excellent service very friendly staff Best dealership in the whole North East , very professional, knowledgeable and informative, keeping you posted and make you fell more welcomed.Highly recommended
Our service advisor listened to my concerns and took the time to talk with me. He communicated well and the service was completed faster than expected considering we needed a new four wheel drive transfer on our brand new 2022 Sorento. I would highly recommend Executive Kia and they will be doing all of our service!
The service advisor is great! He will tell you what services that your car might need, but never pushes you to pay any services that you don’t need 👍
They squeezed me in and got my car ready for my trip to Colorado thanks
It was great. I’m glad the right oil on my car went in this time !
Fast, informative, kind and very helpful! Nice individuals down in Wallingford Kia. Thank you for the service.
The dealership is super friendly. Anyone I’ve worked with has been personable. Any issues I have had have been taken care of promptly.
I was very impressed with my service and happy to continue all my services there.
Always friendly and efficient!!
The waiting area was comfortable to work in during service appointment and service manager kept me updated on progress.
Very friendly staff there. They are also helpful and willing to work with the customer to keep my vehicle in good shape.
I have been very satisfied with the service friendliness and accuracy of your service department.
The visit was friendly and the girl that attended me was really nice and attentive to what I needed My overall experience was good.
Executive Kia’s customer service in the Service Department is second to none! I won’t have my car serviced anywhere else. Kudos!
Clean facility kind personnel knowledge mechanics overall on if the best experiences we’ve ever had
Very timely and efficient job done...as always...
The Best dealership in Connecticut to satisfy all of your needs. My family has been committed to Executive Kia in Wallingford CT and just bought the family's 14th brand new kia from our friends over at executive. No need to look elsewhere they are a one stop shop to walk in hopeful and walk out smiling. Always a fantastic experience from START to FINSIH. Thank you!
This service department has excellent customer services and top shelf technicians. Any time I’ve had an issue they are right on it.
(Translated by Google) A NEW ACQUISITION WAS MADE. THE TREATMENT VERY GOOD, THE BUSINESS ALSO. EXCELLENT ATTENTION. MY HUSBAND AND I ARE VERY SATISFIED WITH THE NEW PURCHASE. I RECOMMEND IT. (Original) SE HIZO UNA NUEVA ADQUISICIÓN. EL TRATO MUY BUENO, EL NEGOCIO TAMBIÉN. LA ATENCIÓN EXCELENTE. MUY SATISFECHOS MI ESPOSO Y YO CON LA NUEVA COMPRA. LA RECOMIENDO.
Extremely friendly and courteous staff I’ve had Brian who has been incredibly friendly kind helpful and given me excellent customer service!!!!
Good work performed on my car. Staff very informative and clean location. I would recommend them.
No pressure to buy Easy going and hassle free It was a relaxed and friendly atmosphere
I feel they were very great and professional. They were great at explaining everything. My sales guy mr Z Guerro was absolutely fantastic. He was patient while I decided what which car I wanted. He kept me up to date in the arrival of my car. I would highly recommend
Immediate concern and attention was given from initial time of contact and throughout my crisis. Knowledge about our issue was present in communicating our dilemma. This gave Immediate positive impact on who should address our problem. Each of my calls updating my towing status was received with extreme professionalism, courtesy and genuine concern.
Good prompt service. Will be coming here again for my service needs
Very friendly answer all questions happy with my kia will tell all friends to go
Wonderful staff!!
Ouafaa was our salesperson and was professional and courteous. She returned our calls promptly and kept us informed! She was a pleasure to work with!
I bring my car to Executive regularly and they are always very accommodating to my needs and concerns. They have excellent communication and I feel valued as a customer.
Great customer service. Fixed issue with my car promptly. Very happy with over all service.
Everything was good from the manager to the clerk. Gave me updates. Fixed other issues and gave advice on what needs to be done next.
Excellent service experience
I found my ride at Executive Kia!!!!!
Very helpful when I was looking for a new vehicle and when I called for oil change
Service was excellent. Started service exactly at appointment time. Pleasant personnel. Would highly recommend.
Friendly, professional, business with a smile, always try to do their best to accommodate you, not pushy
Always courteous, on time and thorough. They are professional and work with you individually for all your needs.
Warranty Evaporative Emmision Canister Service at Executive KIA Dealership in Wallingford, CT.
A/C Repair
Professional, courteous and prompt service in the Service Department even in emergency situations. My vehicle was brought in ahead of scheduled appointment (Thursday pm instead of Saturday am) due to mechanical issues. Car was taken in and worked on thankfully under a time crunch.
They got to my car first thing in am. Kept me informed on progress. Friendly and answered all my questions
The best people, u highly recommend executive kia to all my friends and family. I have been going there for 9 yrs. And I wouldn't go anywhere else. Anna
The service department is very responsive and customer service based. Left the shop with everything completed to my satisfaction.
The service department was friendly and helpful in explaining the service I required. Communication was excellent as well.
Service department took me right away and kept me well informed. Greeted immediately and taken to my car when all done.
It’s always a pleasure to do business with Kia and special Chin my favorite sales rep. Chin professionalism goes above and beyond every which way he’s willing to accommodate and guide you… it is my third card leasing and Kia just keeps improving.
I had a wonderful experience at Executive Kia. Serena went above and beyond for me and my family. The lines of communication were always open and made purchasing easy.
Very fast service and very kind service writers they always make me look forward to seeing them on future visits
I am very grateful for the service, excellent staff very professional .Recomendado 100 l⭐️⭐️⭐️⭐️⭐️.Excellent job
They did everything in a timely matter. Very helpful to my family and I. They were always keeping us updated.
Ouafaa was my sales rep who work hard to find the vehicle we were looking for at the right price.
Professional and great experience. Sarina was amazing and helpful. Answered all my questions. Thank you!
Best priced vehicles and great customer service made Executive Kia an easy choice for my purchase of a new vehicle.
Very helpful, and easy to work with. Even though our car took forever to come in, they kept me updated.
Ouafaa Kouhaila Was an amazing salesperson and made my experience at this dealership great, I recommend her
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