Customer Testimonials
Good Service, Good staff, Good ambiance
Always professional and prompt. Service Manager Carl and Service Consultant Rick always make for a smooth experience.
Always courteous, helpful, considerate. Explains what is wrong with my vehicle in detail. Communicate progress fully.
Excellent communication. Melissa was straightforward and transparent with the service needs of my vehicle and did not push unnecessary work. This was a refreshing approach compared to other service departments I've dealt with
Very professional malena very nice person explained everything The waiting area is nicely stocked with coffee and snacks nice ac
Melissa was amazing from start to finish! She took the time to listen to my concerns and kept me updated on everything that was going on. She was super knowledgeable and explained everything in detail.
Ouafaa is truly one of a kind! I was shopping around a few different dealerships to weigh out my options, but as soon as I came into Executive Kia and met Ouafaa she put me at ease. She took the time to show me different cars and ensure I got everything I was looking for within my price range. She had more faith in my financial situation than me so when I did get approved it was emotional for myself but also Ouafaa cared SO MUCH! She even came in on her day off to finalize everything so I can ... Read More Google - Aug 10, 2026
Ouafaa is truly one of a kind! I was shopping around a few different dealerships to weigh out my options, but as soon as I came into Executive Kia and met Ouafaa she put me at ease. She took the time to show me different cars and ensure I got everything I was looking for within my price range. She had more faith in my financial situation than me so when I did get approved it was emotional for myself but also Ouafaa cared SO MUCH! She even came in on her day off to finalize everything so I can ... Read More DealerRater - Aug 9, 2026
Excellent service and very accomonating to the customers wants and needs. They always want to help as much as they can
I had a great experience at Executive Kia. John was helpful and easy to work with.
The staff at Executive Kia was highly helpful and professional. Our product specialist was friendly , knowledgeable and responsive
Top notch Melissa kept me informed on the entire process Overall a very good experience
Wonderful customer service. From the time I called to see if the vehicle was still available to the final sale everyone was wonderful and easy to work with.
Excellent service and quick response . I am very pleased with my new vehicle and the knowledge of my sales woman and how smooth the sales went.
Great and clear communication Everything went well and I am pleased with my service experience. I have to bring my car back but that's okay because everyone was clear about why.
Everyone was wonderful and helpful. Mike Duffy was responsive and honest and available with every question we had! Even on his day off he answered questions as we had a lot. We appreciate it!!
Efficient, professional, timely Rick was professional, advised of the services I needed clearly, got me an appointment quickly and had my car ready by the estimated time.
Everyone was super nice! The staff was very friendly, they answered all of our questions!
Executive Kia and Taylor, went above and beyond for me while my car was in for a recall. They didn't have a loaner available at the time, they drove me home to Naugatuck and picked me up when a loaner was available.
Executive Kia and Taylor, went above and beyond for me while my car was in for a recall. They didn't have a loaner available at the time, they drove me home to Naugatuck and picked me up when a loaner was available.
I really liked the renovations, it was great for doing work while waiting for my car to be serviced
Excellent Sales Team, very customer caring oriented. No high pressure.You purchase the vehicle, they don't sell it. I can't say enough about my advisor Rich Felius and Mike in the Sales Office. They know how to treat people making a difficult financial decision. Thanks guys!!!!
Unbelievable experience. Very fair and professional. I would highly recommend. Everyone we dealt with was great.
Very knowledgeable and professional. Communicated everything clearly and was very responsive. The facilities were excellent and comfortable
Hello all friends, family and followers. My wife and I just had a wonderful experience today at Executive Kia in Wallingford. We were in the market to lease a new vehicle. We stop at many car dealerships for test drives and sale price. We decided to go with Executive Kia because of the great sales staff. We first met our salesperson Ouafaa (pronounced Wafa) she was very thorough going over all the different models Kia had to offer. We settled on the Kia Seltos it was the correct size vehicle my wife was looking for. We then met Mike the ... Read More Google - Aug 4, 2026
From the moment I walked into the dealership for the 1st time and drove off with my new car everyone I interacted with especially Quafa were so professional and friendly
John Shields made my car shopping experience smooth and painless. Would highly recommend anybody in the market for a new car to work with the staff at Executive Kia
Great dealership. Fair transparent pricing, very responsive. Pretty much best experience i have ever had purchasing a car. Wonderful people as well.
Very professional, personal and efficient staff.
Quickly diagnosed and repaired problem with my Kia SUV. Car still under warranty, repaired no charge. Staff very friendly and helpful.
Melissa was great Thank you ! Melissa was friendly and very helpful Great experience Melissa was friendly knowledgeable and very helpful Overall it was a great experience
Great! Easy to work with and provided the information I needed to purchase the right car.
My experience was great the salesman John Shield was amazing I am very happy and impressed with my suv
Executive Kia IS the Cadillac of car experiences. I bought my Kia a little over a year ago and I am SO pleased with my Kia, the service they have provided and my overall experience. I live a fair distance from the dealership but trusted a friend who had bought their Kia months prior from sales rep. Ouafaa at Executive Kia and couldn’t say enough about new vehicle as well as their experience with Executive Kia. In addition, their service department is second to none, state of the art. You will Not be disappointed with Wallingford Executive Kia, so ... Read More Facebook - Jul 31, 2026
Oil change Service and recalls was done and other issues were properly addressed. Technician and service writer. On Top of things. Pleasantly surprised.. staff was on top of their game. As a former German car tech, it's nice to see standards are held
If you go here please see Mohammad Ahmed “Mo” he is very thorough and very knowledgeable. I wasn’t able to make a deal but I would recommend Mo!
Service and communication was excellent. Rich made the options with the repairs very clear. Using the app to communicate made it much easier than trying to connect by phone.
From the second I walked in the door and was greeted by Trinity, my experience was great. Marc was happy to help me and was able to manage all of my questions/requests. All the staff I worked with or even just ran into were great as well! Very good vibes!
Super happy with my time here. They got me into the car I wanted and at a better apr than I expected.
My experience was efficient (night drop) and a pleasant interface with service staff, as usual, and the new facilities are fantastic!
They are always depenable compared to other dealerships i ve know there coffee is fresh
it was a great experience, very informative and helpful in my decision on the vehicle we purchased
Very professional and fast would definitely recommend, clean car in vey good condition with low miles
My name is Rey Otero, I’ve been coming to this dealership for about 5 years now! And let me tell you honestly, it has always Helen care of me, they were good to me and my daughter as well! They made sure we were okay all the time. This is the place to be! Great workers and professional!!
I recommend this dealership to everyone!! Great staff, great professionalism and definitely a beautiful building.
From my sales person to the finance person to the staff were very welcoming and helpful made my purchase fast and pleasant highly recommended dealership thanks again on my k5 gt gt1
Lied about warranty, sales lady didn't know much, was focused on the fact the car had a charging cable, became very uninterested once we started looking at used vs new, ignored my call the following day regarding broken charging cover that I had to come back for, took us 2 hours to do paperwork despite paying cash, and no one even offered a 'sorry about that' after I spent another couple hours on my Saturday morning 2 days after buying the car regarding their screw up with the charge cover. I'll make sure to advise friends and family to find ... Read More DealerRater - Jul 24, 2026
Great Service.
Ouafaa (Wafa) Kouhaila hook me up with a 2019 Hyundai Santa Fe beautiful dark orange first car I've had in 7 years I'm doing Uber and I couldn't be more delighted!! I highly recommend Wafa any Executive Auto group 😁😁😁
Ouafaa Kouhaila Provided superior service in my vehicle purchase last week! I wouldn't hesitate to go back in the future!
They were very helpful in choosing a vehicle that fit our needs without ever making us feel pressured.
Always super friendly helpful staff Quick and reliable explaining all details Will always return for service with both of my kia vehicles
Working with Ouafa was a pleasure. She is always warm and welcoming. Every question and text message was answered with expediency. She took her time to explain all the different trims of the Sportage. She made this process painless and provided exceptional service. She didn't push any unwanted add-ons. Overall, our experience and executive Kia was positive and we would highly recommend them and Ouafa to others.
My experience was fantastic. I worked with Marc Rao who was incredibly knowledgeable and patient. He never pressured me and helped me get a great deal. The finance process with Stephen Buchter was also straightforward. He clearly explained my options. I highly recommend Kia and Marc Rao to anyone looking for a smooth car buying experience.
quaafa was professional and friendly. She got me what I wanted for the price I wanted. She's wonderful
I was rushed at the end of day. No one really helped me with setting up my screen. I don't believe they knew how. I would have really wanted to come in in the middle of the day. I wanted to look over all the paperwork before signing anything. Westbrook Honda walks me through everything first. Then I make the decision if I want to buy or not.
Best service advisor I’ve ever worked with! Smoothest service appointment and spot on communication.
One of my better car buying experiences. No pressure, great communication! Very thorough and helpful with my unique situation.
Well organized and professional staff
John was amazing! Super communicative and helpful. Handled all obstacles with grace! He was amazing!
Ouafaa and the Executive Kia team gave me hope when I had almost lost it. After years of financial hardships and life’s unexpected challenges, I never stopped trying to rebuild—I just needed someone to believe in me.
Ouafaa didn’t just help me buy a car; she helped turn a difficult chapter into a new beginning. She treated me with genuine compassion, patience, respect, and unwavering determination. She worked tirelessly behind the scenes to secure my approval, guided me through the challenges of the process, and never gave up on me. She even came in on her day ... Read More DealerRater - Jul 13, 2026
When people talk about buying a car, they usually talk about the vehicle. For me, this journey was about something much bigger—it was about hope, compassion, perseverance, and being given another chance.
Over the past several years, life tested me in ways I never imagined. Health challenges, unexpected job losses, and financial hardships affected my credit and made what should have been a simple purchase feel almost impossible. My credit score reflected some of the hardest chapters of my life, but it never reflected my character, my determination, or my willingness to rebuild.
Despite everything, I never stopped trying. ... Read More DealerRater - Jul 13, 2026
Had a great experience at Executive Auto. Was able to come in, see the car I wanted to see, get my questions answered and felt informed about my decision. Thanks EAG!
Been with them ever since the old facility. One of the best dealerships!
the easiest lease i ever done executive kia is number #1 i cannot thank everyone enough...
Received great service from everyone at the dealership and my car was done in great time
everyone who is interested in a Kia please, take the time to see Ouafaa.
the lease process that I was done was the easiest one I have ever done, in all the years I have been getting cars, simple and up front, made me feel very comfortable
everyone is very welcoming and helpful if I could give the 11 Star rating I would.
in the first week, people have stopped and ask about the kia Sportage hybrid
heritage blue. I mention you need to go to executive kia of wallingford
I can't thank them enough., also want to say thanks ... Read More DealerRater - Jul 8, 2026
I was beyond happy to get an appointment right away. Communication was excellent and my car was ready sooner than I expected.
I honestly can’t say enough good things about Ouafaa. I brought my 83-year-old mom in to buy her very first brand-new car, and Ouafaa made the whole experience feel easy and stress-free from start to finish.
She was so patient with us and really took her time showing different options that worked within my mom’s budget. What stood out most was how much care she put into making sure my mom felt comfortable and confident every step of the way. She even sat right in the car with her and walked through all the features so that when ... Read More DealerRater - Jul 8, 2026
Everyone was very kind and helpful. Very pleased with the vehicle and will return as a customer.
Great. Service Department But you guys cost me alot. Lol Always treatment me right I need more discounts
Mike Duffy was extremely personable and knowledgeable about KIA vehicles. We will recommend him to family and friends!
Executive Kia was an exceptional experience. Staff was amazing, they made car buying so effortless and easy. Mike Duffy was an amazing help. Teaching me all there was to know about my car. He went through every detail and/ or question I had about my car. He was very smart and knowledgeable at what he does. I appreciate the staff going above and beyond for my car buying experience. They were never pushy and took it slow to help me get to where I wanted to be as far as payments and trade in. I would recommend executive Kia to ... Read More DealerRater - Jul 6, 2026
Very efficient and simple process. All of the staff I worked with to lease this vehicle were exceptional.
This is my second time buying a car from Executive Kia. I'm back because they always go above and beyond what's expected.
Richard made the process easy and stress free. I have referred two more people to him who will be purchasing sometime over the summer. I really appreciate him making a stressful time for me so pleasant.
Excellent service! Mohammad was upfront and made the process very smooth. Pleasure to work with
Very Good Excellant Love the service and the people Great service best I have had
Very easy and smooth They have an excellent system. You're greeted by a greeter you're brought to the waiting room, which is beautiful and you can see what's going on with your car on the screen.
Very pleasant, knowledgeable experience. Whole team is amazing. Mike was such a pleasure and so knowledgeable to deal with. Highly highly recommend!!!
Nelson was very accommodating with my entire process when purchasing my new car. He even went above and beyond by driving me from my house to the dealership and to the bank. He annswered all my questions thoroughly. I would definitely recommend Nelson if you’re looking to purchase a new Kia!
Friendly, efficient, informative and always professional. Intake was easy and efficient. Didn't have to wait.
Friendly, efficient, informative and always professional. Intake was easy and efficient. Didn't have to wait.
This was the most relaxed and painless car buying experience my wife and I have ever had over the years. Executive AG just might be the dealership of the future for us. Thank you!